Windows Troubleshooting
Windows NT 4.0
Troubleshooting
(TCP/IP)
This troubleshooting section assumes:
•You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network.
•You have loaded a DocuPrint PCL or PostScript print driver.
•You have printed and retained a current copy of the Configuration Sheet.
1Verify these items in the Ethernet Menu area of the Configuration Sheet:
•IP Address Resolution: is set to DHCP, Control Panel, or RARP/BOOTP (depending on your network configuration).
•Current IP Address: is set correctly (note this address if it is assigned dynamically).
•Subnet Mask: is set correctly (if used).
•Default Gateway: is set correctly (if used).
Check the LPR and AppSocket settings and verify they are set as desired. These settings are not critical to operation but provide some security and usability features.
2 Verify the PDL in the Ethernet Menu area of the Configuration Sheet:
•Interpreters: PCL or PostScript (depending on your driver).
3 | From the server desktop use the right mouse button and |
| select Network Neighborhood then with the left mouse |
| button select Properties from the cascade menu. |
4 | The Network dialog will appear. Select the Protocols tab. |
5 | Check the list of installed network protocols for the |
| following item: |
• TCP/IP Protocol
