Windows Troubleshooting
Windows NT 4.0
Troubleshooting
(AppleTalk)
This troubleshooting section assumes:
•You have verified the operation of the printer using the procedures found in Chapter 2: Connecting to Your Network.
•You have loaded a DocuPrint PCL or PostScript print driver.
•You have printed and retained a current copy of the Configuration Sheet.
1Verify this item in the upper left corner of the Configuration Sheet:
•EtherTalk Name is correct.
2Verify these items in the EtherTalk and Ethernet Menu areas of the Configuration Sheet:
•Enabled: is set to Yes.
•Zone: contains the desired zone name or * (*=all zones).
3From the server desktop, use the right mouse button and select Network Neighborhood then with the left mouse
button select Properties from the cascade menu.
4The Network dialog will appear. Select the configuration tab.
5Check the list of installed network components for the following item:
•AppleTalk Protocol
6If you have elected to run CentreWare DP you must also have loaded Novell NetWare Client 32, Novell NetWare
Client, a Novell server on the network, and an IPX/SPX Compatible protocol component. You may also discover printers that have been assigned a TCP/IP address.
7As required, install any components not listed and restart the system.
8Once rebooted, select the Start button and Settings, then select the Printers folder. The printers window will appear.
