Troubleshooting, 108, General | Yamaha HTR-5990 specification

TROUBLESHOOTING

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cable, and contact the nearest authorized YAMAHA dealer or service center.

■General

	Problem	Cause	Remedy	Refer to
	Problem	Cause	Remedy	page
				page

	This unit fails to turn	The power cable is not connected or the	Connect the power cable firmly.	—
	on when MAIN ZONE	plug is not completely inserted.		—
	on when MAIN ZONE	plug is not completely inserted.
	ON/OFF on the front
	ON/OFF on the front	The impedance setting is incorrect.	Set the impedance to match your speakers.	29
	panel (or POWER on	The impedance setting is incorrect.	Set the impedance to match your speakers.	29
	the remote control) is	The protection circuitry has been	Make sure all speaker wire connections on this unit
	pressed, or enters in	The protection circuitry has been	Make sure all speaker wire connections on this unit
	pressed, or enters in	activated.	and on all speakers are secure and that the wire for
	the standby mode	activated.	and on all speakers are secure and that the wire for	13
	the standby mode		each connection does not touch anything other than	13
	soon after the power		each connection does not touch anything other than
	soon after the power		its respective connection.
	has been turned on.		its respective connection.
	has been turned on.
		This unit has been exposed to a strong	Set this unit in the standby mode, disconnect the
		external electric shock (such as lightning	power cable, plug it back in after 30 seconds, then use	—
		and strong static electricity).	it normally.

	No sound	Incorrect input or output cable	Connect the cables properly. If the problem persists,	18–26
		connections.	the cables may be defective.	18–26
		connections.	the cables may be defective.

		The optimizer microphone is connected.	Disconnect the optimizer microphone.	—

		The input mode is set to HDMI, COAX/	Set the input mode to AUTO.	41
		OPT or ANALOG.		41
		OPT or ANALOG.

		No appropriate input source has been	Select an appropriate input source with INPUT,
		selected.	MULTI CH INPUT or the input selector buttons on	34
			the remote control.

		Speaker connections are not secure.	Secure the connections.	13

		The front speakers to be used have not	Select the front speakers by pressing
		been selected properly.	SPEAKERS A or B on the front panel (or by pressing	34
			SPEAKERS A or B on the remote control).

		The volume is turned down.	Turn up the volume.	—

		The sound is muted.	Press MUTE or any operation buttons of this unit to	36
			cancel a mute and adjust the volume.	36
			cancel a mute and adjust the volume.

		The input mode is set to ANALOG while	Set the input mode to AUTO or COAX/OPT.
		playing a source encoded with a DTS		41
		signal.

		The signals this unit cannot reproduce (a	Play a source whose signals this unit can reproduce.
		CD-ROM, for example) are being		—
		received from a source component.

		The HDMI components connected to this	Connect HDMI components that support the HDCP
		unit do not support the HDCP copy	copy protection standards.	—
		protection standards.

		SUPPORT AUDIO is set to OTHER and	Set SUPPORT AUDIO to HTR-5990 in MANUAL
		HDMI audio signals are not being played	SETUP.	80
		back on this unit.

	No picture	V CONV. is set to OFF.	Set V CONV. to ON.	83

		Video signals in the progressive format or
		HDTV video signals are being input.

		The signals input at the HDMI IN 1 or
		HDMI IN 2 jack are being output at the
		HDMI OUT jack.

108

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Yamaha HTR-5990 owner manual Troubleshooting, 108, General

Contents

HTR-5990 Important Safety Instructions FCC Information for US customers Example of Antenna Grounding Iii For Canadian CustomersPour LES Consommateurs Canadiens Serial No Contents Features Getting Started Supplied accessoriesPlease check that you received all of the following parts Preparing the remote control Installing batteries Using the remote controlRemote control transmits a directional infrared ray Be sure to aim the remote control directly at the remote Controls and Functions Front panel Tuning Mode AUTO/MAN’L, Display VolumeFM/AM Memory MAN’L/AUTO FM Remote control LEVEL, BandReturn Macro ON/OFF Power Volume +Standby Audio SEL Front panel display 96/24 indicator LFE indicatorPresence and surround back speaker indicators Night indicator Wrench Holder Rear panelAC Outlets Before connecting speakers Connections Connecting to the speaker terminals Connecting speakersDi-pole speaker layout Speaker terminal wrench Red positive + Black negative 10 mm 3/8Red positive + Black negative Connecting the banana plug Speaker layoutPRESENCE/ZONE 23 terminals Connect presence speakers to these terminals Right Left Surround speakers Surround back speakers Using bi-wire and bi-AMP connections Bi-wire connectionConventional connection Bi-AMP connection Analog jacks Cable indicationsDigital jacks Audio signal flow for OUT REC Audio jacksAudio jacks Digital Audio Optical jacks Digital Audio Coaxial jacks Video signal flow for Monitor OUT Video jacksVideo jacks Component Video jacks Hdmi out DVD Player Cable TV or Connecting Hdmi componentsHdmi Video Monitor Connecting a DVD player Connecting video componentsVideo Monitor Satellite tuner Connecting other video componentsDVD recorder Or VCR Connecting to the Multi CH Input jacks Connecting to the Video AUX jacks on the front panel Connecting audio components CD recorderMD recorder or tape deck CD player Connecting an external amplifier Connecting the antennas Connecting the AM loop antennaGround GND terminal Indoor FM antenna included Connecting the power cable Connecting the AC power cableTurning on and off this unit Memory back-up Setting the speaker impedance Select 6 ohms if you are using 6 ohm speakersThis unit will be set to the standby mode This unit, Zone 2 and Zone 3 are turned off Optimizer microphone setup Auto SetupIntroduction Using Auto Setup Press n to select Setup and then press l / h to selectSET Menu Auto Resultexit AutomenuIf you selected Auto in step If you selected Reload in step Resultexit display appearsPress Enter to return to the Resultexit screen Press Enter to confirm your selection Playback Basic operationsPress Speakers a or B on the front panel Or press Speakers a or B on the remote Dial Norm Front panel Remote control Name of the sound field categoryProgram name Adjusting the tonal quality Using Silent CinemaPress Mute on the remote control Additional operations To play back Dolby Digital or DTS signals in 5.1 channels Selecting the Multi CH InputEnjoying multi-channel software 7.1 channel surround Auto Enjoying 2-channel software in surround Press Select on the remote control to select a decoderDecoder types for the Surround program Using Pure Direct Using the night listening modesChoices MIN, MID, MAX Lights up Using the sleep timer Listening to unprocessed input signalsDownmixing to 2 channels Straight Playing video sources Background Virtual Cinema DSPSelecting audio input modes Audio information Displaying information about the input SourceVideo information Turn on the power of this unit and all connected components RecordingSee page 28 for details Front panel or FM/AM Tuning Automatic tuningPress PRESET/TUNING/CH l / h once to begin automatic tuning 4 1 Manual tuning Automatic preset tuning Customized automatic preset tuning Manual preset tuning See page 44 for tuning instructionsMemory indicator flashes for about 5 seconds 2,5 Selecting preset stations Repeat steps 1 to 5 to store other stations Exchanging preset stations Press and hold PRESET/TUNING Edit for more than 3 secondsPress PRESET/TUNING Edit again 1,3 1,3 XM Satellite Radio Tuning What is XM Satellite Radio?XM Satellite Radio connections Information from XM Satellite Radio Inc Front panel functions Remote control functions XM Satellite Radio controls and functions Press PRESET/TUNING/CH l / h or PRESET/CH k / n on the remote control toActivating XM Satellite Radio Select channel Using XM Satellite Radio search modes Selecting the XM Satellite Radio modeAll Channel Search mode Category Search mode CAT Search Direct Number Access mode Preset Search modePreset Search When the channel number 040 is selected Setting XM Satellite Radio preset channelsDisplay changes as follows Preset group Preset numberGroup letter appears Colon appears Displaying the XM Satellite Radio information Displaying the XM Satellite Radio information in the OSD What is a sound field? Changing parameter settingsEditing Sound Field Parameters Elements of a sound field Resetting parameters to the factory values Sound Field Program Descriptions For movie/video sourcesSource Control Program THX For music sources 7ch Stereo INIT. DLY / P. INIT. DLY Initial delay Sound Field Parameter DescriptionsDSP Level DSP level Room Size / P. Room Size Room size INIT. DLY Surround initial delay SB. INIT. DLY Surround back initial delayLiveness Liveness Room Size Surround room size REV. Time Reverberation time REV. Delay Reverberation delayREV. Level Reverberation level Dialog Lift Dialog lift For 7ch StereoFor PL x Music For Neo6 Music Decode Type Decoder type For Movie Theater For THX CinemaFor Surround Standard For Surround Enhanced Channel audio 6.1-channel Sound Field Program Speaker LayoutsStereo Audio Audio *3 Monaural Stereo Audio *1 Audio *2 Standard Straight Manual Setup Use to manually adjust basic system parameters Use to manually adjust the optional system settings Option Menu Using Manual Setup Use the remote control to access and adjust each parameter Using Basic Menu LFE/BASS OUTFront SP Center SP Subwoofer Phase SB L/R SPPresence SP Cross Over BSP Level CSP DistanceSpeaker level BSP Level Speaker distance CSP Distance Using Sound Menu Dthx SETEtest Tone Aequalizer Blfe Level Daudio SETEhdmi SET Cdynamic Range Using Input Menu Ddecoder Mode Cvolume TrimMulti CH Setup Emulti CH SET Binput Rename Using Option Menu Adisplay SET Caudio Select Bmemory GuardHdmi interlace/progressive up-conversion Fzone SET EPARAM. INIParameter initialization EPARAM. INI GXM Radio SET XM Satellite Radio set GXM Radio SETZone 3 amplifier ZONE3 AMP Display Display Selecting the OSD mode Adjusting speaker levels Advanced Operations Advanced Setup Using Advanced SetupUser preset Preset Name of the selected parameter Current setting Wake on RS-232C access Wake on 232C Remote control AMP ID Remote AMPRemote control tuner ID Remote TUN Remote control XM ID Remote XM Remote Control Features Control areaControlling this unit Controlling other components Controlling each component VOL Setting remote control codes Remote Control Code Default SettingsSet AMP/SOURCE/TV to Source Input area Component Code Category Setting remote control AMP codes Setting remote control tuner codesSetting remote control XM codes Press Enter Using Learn Press Learn again to exit from the setup modePress an input selector button to select a source component A. model To 10 cm 2 to 4 Press Learn again to exit the learning mode Press Learn using a ballpoint pen or similar objectLearn appears in the display window Using RE-NAME Press a macro button Using MacroMacro buttons First Second Third Press Macro using a ballpoint pen or similar object Macro operationsProgramming Macro operations Set Macro ON/OFF to on Press a macro button Using Clear Press Clear by using a ballpoint pen or similar objectPress k / n to select the clear mode Basic Clear operations Remote control returns to the learning mode 100Clearing a learned function Press Learn again to exit Press Clear to exit the clearing mode Remote control returns to the macro programming mode101 Clearing a macro function Connecting the Zone 2 and Zone 3 components Using the external amplifiersZone 2/ZONE 102 Using the internal amplifiers of this unit Selecting Zone 2 or Zone103 Front panel operations Remote control operations Set AMP/SOURCE/TV on the remote control to AMPControlling Zone 2 and Zone 104 Using the control mode of Zone 2 and Zone Adjusting the volume level of Zone 2 orAdjusting the tonal quality of Zone 2 or 105 What is HDMI? Hdmi106 Hdmi compatibility with this unit Basic Hdmi operations Setting the Hdmi parameters107 108 TroubleshootingGeneral 109 110 Tuner 111XM Satellite Radio Remote control 112 Before Auto Setup During Auto Setup113 Connect MIC 114 After Auto Setup2OVER 24m 80ft Audio information Glossary115 116 Neo6PCM Linear PCM Sampling frequency and number Quantized bits Sound field program information Video information117 118 FrequencyGain Factor Specifications 119 Cable CD RecorderDVD Player DVD Recorder Tape Deck Satellite Tuner Contec VCR WF99950