Yamaha HTR-5990 owner manual Troubleshooting, General, Problem, Cause, Remedy, Refer to

TROUBLESHOOTING

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, set this unit to the standby mode, disconnect the power cable, and contact the nearest authorized YAMAHA dealer or service center.

■General

Problem	Cause	Remedy	Refer to
			page
This unit fails to turn	The power cable is not connected or the	Connect the power cable firmly.	—
on when MAIN ZONE	plug is not completely inserted.
ON/OFF on the front
	The impedance setting is incorrect.	Set the impedance to match your speakers.	29
panel (or POWER on
the remote control) is	The protection circuitry has been	Make sure all speaker wire connections on this unit
pressed, or enters in
	activated.	and on all speakers are secure and that the wire for
the standby mode			13
		each connection does not touch anything other than
soon after the power
		its respective connection.
has been turned on.
	This unit has been exposed to a strong	Set this unit in the standby mode, disconnect the
	external electric shock (such as lightning	power cable, plug it back in after 30 seconds, then use	—
	and strong static electricity).	it normally.
No sound	Incorrect input or output cable	Connect the cables properly. If the problem persists,	18–26
	connections.	the cables may be defective.
	The optimizer microphone is connected.	Disconnect the optimizer microphone.	—
	The input mode is set to HDMI, COAX/	Set the input mode to AUTO.	41
	OPT or ANALOG.
	No appropriate input source has been	Select an appropriate input source with INPUT,
	selected.	MULTI CH INPUT or the input selector buttons on	34
		the remote control.
	Speaker connections are not secure.	Secure the connections.	13
	The front speakers to be used have not	Select the front speakers by pressing
	been selected properly.	SPEAKERS A or B on the front panel (or by pressing	34
		SPEAKERS A or B on the remote control).
	The volume is turned down.	Turn up the volume.	—
	The sound is muted.	Press MUTE or any operation buttons of this unit to	36
		cancel a mute and adjust the volume.
	The input mode is set to ANALOG while	Set the input mode to AUTO or COAX/OPT.
	playing a source encoded with a DTS		41
	signal.
	The signals this unit cannot reproduce (a	Play a source whose signals this unit can reproduce.
	CD-ROM, for example) are being		—
	received from a source component.
	The HDMI components connected to this	Connect HDMI components that support the HDCP
	unit do not support the HDCP copy	copy protection standards.	—
	protection standards.
	SUPPORT AUDIO is set to OTHER and	Set SUPPORT AUDIO to HTR-5990 in MANUAL
	HDMI audio signals are not being played	SETUP.	80
	back on this unit.
No picture	V CONV. is set to OFF.	Set V CONV. to ON.	83
	Video signals in the progressive format or
	HDTV video signals are being input.
	The signals input at the HDMI IN 1 or
	HDMI IN 2 jack are being output at the
	HDMI OUT jack.

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