Troubleshooting
■ HDMI
Problem | Cause | Remedy | See | |
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No picture or sound. The number of the connected HDMI | Reduce the number of the connected HDMI | — | ||
| components is over the limit. | components. |
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| HDCP authentication failed. | Check that the connected HDMI components support | — | |
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| the HDCP copy protection standards. |
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■Tuner (FM/AM)
| Problem | Cause | Remedy | See |
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| FM stereo reception is | The characteristics of FM stereo | Check the antenna connections. | |
| noisy. | broadcasts may cause this problem |
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| Try using a | — | ||
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| when the transmitter is too far away or | ||
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| the antenna input is poor. | antenna. |
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| Use the manual tuning method. | |
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| There is distortion, and | There is | Adjust the antenna position to eliminate | — |
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FM | be obtained even with a |
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good FM antenna. |
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| The desired station | The signal is too weak. | Use a | — |
| cannot be tuned into |
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| Use the manual tuning method. | ||
| with the automatic |
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| tuning method. |
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| Previously preset | This unit has been disconnected for a | Preset the stations again. | |
| stations can no longer | long period. |
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| be tuned into. |
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| The desired station | The signal is weak or the antenna | Tighten the AM loop antenna connections | |
| cannot be tuned into | connections are loose. | and orient it for the best reception. |
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| with the automatic |
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| Use the manual tuning method. | ||
| tuning method. |
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| There are continuous | Supplied AM loop antenna is not | Connect the AM loop antenna correctly even | |
AM | crackling and hissing | connected. | if you use an outdoor antenna. |
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noises. |
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| Noises can result from lightning, | Use an outdoor antenna and a ground wire. | ||
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| fluorescent lamps, motors, thermostats | This will help somewhat, but it is difficult to |
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| and other electrical equipment. | eliminate all noise. |
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| There are buzzing and | A TV set is being used nearby. | Move this unit away from the TV set. | — |
| whining noises. |
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■HD Radio (U.S.A. model only)
Problem | Cause | Remedy | See | |
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This unit cannot | The radio station provides analog FM/ | Select other radio stations that provides the HD | ||
receive the HD Radio | AM radio service only. | Radio service. |
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signals of the |
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The signal is too weak. | Adjust the antenna position. | — | ||
selected radio | ||||
station. |
| Use a | — | |
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This unit cannot | The radio station provides an audio |
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select other audio | program only. |
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programs than the |
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main program. |
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HD Radio information | The radio station does not provide the |
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does not appear. | information. |
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