Troubleshooting

SIRIUS Satellite Radio

If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.

Status message

Cause

Remedy

See

page

 

 

 

ANTENNA ERROR

The antenna is not connected to the

Check the connection of the antenna and

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SiriusConnect tuner properly.

SiriusConnect tuner.

 

 

 

 

 

CHECK SR TUNER

The SiriusConnect tuner is not connected

Check the connection of the SiriusConnect tuner and

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to the SIRIUS jack of this unit correctly.

this unit.

 

 

 

 

 

 

The SiriusConnect tuner is not connected

Connect the power cable of the SiriusConnect tuner

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to the AC wall outlet.

to the AC wall outlet.

 

 

 

 

 

NOT SUPPORTED

This unit does not support the connected

Connect the SiriusConnect tuner that this unit

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SIRIUS Satellite Radio tuner.

supports.

 

 

 

 

 

ACQUIRING

The signal is too weak.

Adjust the orientation of the antenna of the

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SiriusConnect tuner. Use the “ANTENNA INFO”

 

 

 

information in the front panel display or “SIRIUS

 

 

 

Information” screen in the video monitor to check

 

 

 

the antenna reception level.

 

 

 

 

 

UPDATING

The SiriusConnect tuner is updating the

Wait until the updating is complete.

 

channel list.

 

 

 

 

 

 

 

The period of the subscription is end.

Contact SIRIUS Satellite Radio to renew the

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subscription.

 

 

 

 

 

F/W UPDATING

The SiriusConnect tuner is updating the

Wait until the updating is complete.

 

firmware.

 

 

 

 

 

 

CALL SIRIUS

The selected channel is not subscribed.

Contact SIRIUS Satellite Radio to subscribe the

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(CALL 888-539-

 

selected channel.

 

SIRIUS TO

 

URL: https://activate.siriusradio.com/

 

SUBSCRIBE)

 

Phone: 1-888-539-SIRIUS (1-888-539-7474)

 

 

 

 

 

 

 

Select another channel.

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SUB UPDATED

The subscription information is updated.

 

 

 

 

 

 

INVALID

The selected channel is currently out of

Select another channel.

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service.

 

 

 

 

 

 

Not Available

The operation you made is not available.

 

 

 

 

 

 

INFORMATION

ADDITIONAL

 

 

English

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