User Guide
© 2007 ZIH Corp
Proprietary Statement
Product Improvements
Liability Disclaimer
Limitation of Liability
Declaration of Conformity
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Contents
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About This Document
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You can contact Zebra Technologies at the following:
http://www.zebra.com
http://www.zebra.com/support
ZTools
bin
Illustration Callouts
Figure 1 • Sample Figure with Callouts
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Introduction
Figure 2 • Exterior of Printer
Figure 3 • Printer Components
control panel Liquid Crystal Display (LCD)
control panel buttons
control panel lights (LEDs)
Figure 4 • Location of Control Panel Buttons and Lights
Operating mode
Pause mode
Setup mode
Error mode
Table 1 • Control Panel Buttons
Table 1 • Control Panel Buttons (Continued)
Table 2 • Control Panel Indicator Lights
Light
Status
Indication
POWER
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Printer Setup
Unpack and Inspect the Printer
Unpack and Inspect the Printer
Select a Site
Select a Site for the Printer
Connect to a Data Source
Attach a Power Cord
Table 3 • Storage Temperature and Humidity
Consider the following when selecting an appropriate location for your printer
General Specifications
Table 4 • Operating Temperature and Humidity
Mode
Thermal Transfer
Table 5 • Characteristics of the Data Communication Interfaces
You must supply all data cables or wireless cards for your application
Data Cables
To minimize electrical noise pickup in the cable:
•Keep data cables as short as possible
•Do not bundle the data cables tightly with the power cords
Table 6 • Connecting the Printer to a Computer or Network (Continued)
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Power Cord Specifications
To connect the printer to a power source, complete these steps:
1.Toggle the printer power switch to the off (O) position
Plug the power cord into the AC power connector
3.Plug the other end of the power cord into a power outlet near the printer
•The overall cord length must be less than 9.8 ft. (3 m)
•The cord must be rated for at least 10 A, 250
The chassis ground (earth)
must
Figure 5 • Power Cord Specifications
http://www.zebra.com/howtobuy
Your printer can use various types of media:
Standard
Tag
stock
Table 7 • Roll and Fanfold Media
Non-Continuous
Roll Media
Fanfold Media
Continuous
To perform a media scratch test, complete these steps:
1.Scratch the print surface of the media rapidly with your fingernail
2.Did a black mark appear on the media
If a black mark
Then the media is
Adhesive Test
To perform an adhesive test, complete these steps:
inside
Ribbon Scratch Test
To perform a ribbon scratch test, complete these steps:
Operations
Roll Media
To place roll media on the media supply hanger, complete these steps:
Fanfold Media
Figure 8 • Rear Feed Using Media Supply Hanger
Figure 9 • Bottom Feed Without Using Media Supply Hanger
To load fanfold media, complete these steps:
Table 8 • Print Modes
Figure 10 • Tear-OffMode
To load roll media, complete these steps:
Set the printer to
Select Print Mode
Insert media into the printer. See
Open the printhead assembly by rotating the
RIBBON OUT
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Ribbon must be coated on the outside
Figure 11 • Ribbon Path
Without Ribbon Dancer
With Ribbon Dancer
To load ribbon, complete these steps:
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To remove used ribbon, complete these steps:
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Table 9 • Types of Calibration
Auto-calibration
MEDIA POWER UP (see Select
HEAD CLOSE (see Select Head
Long (Standard)
Table 9 • Types of Calibration (Continued)
Sensor Profile
Select the SENSOR PROFILE
Media and Ribbon
Select the MEDIA AND RIBBON
ERROR CONDITION PAPER OUT
Figure 12 • Upper Media Sensor Location
Plus
To adjust the lower media sensor, complete these steps:
Figure 13 • Lower Media Sensor Location
To position the toggles, complete these steps:
To adjust printhead pressure, complete these steps:
Print some labels at 2.4 in. (61 mm) per second by running the
PAUSE Self Test
Loosen the upper knurled nuts on the toggle assemblies (1). (The
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Configuration
PRINTER READY
•printing at high speeds
•peeling the media
•the use of extremely thin, small, synthetic, or coated labels
with ZebraNet Bridge. For information, see the
To leave Setup mode, complete these steps:
SAVE CHANGES
PERMANENT
TEMPORARY
CANCEL
^KP
^KPx
To print a configuration label, complete these steps:
LIST SETUP
Figure 14 • Configuration Label
To print a network configuration label, complete these steps:
LIST NETWORK
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Table 10 • Printer Parameters (Sheet 1 of 27)
Adjust Print Darkness
DARKNESS
+04.0
Default: +04.0
Table 10 • Printer Parameters (Sheet 2 of 27)
Adjust the Tear-OffPosition
TEAR OFF
+000
Figure 16 • Tear-OffPosition Adjustment
^LLxxxx
Table 10 • Printer Parameters (Sheet 4 of 27)
Set Print Width
PRINT WIDTH
- 104 0/8 MM
Table 10 • Printer Parameters (Sheet 5 of 27)
Set Maximum Label Length
MAXIMUM LENGTH
39.0IN
988MM
Table 10 • Printer Parameters (Sheet 6 of 27)
Set Early Warning for Media
EARLY WARNING
When this parameter is enabled, the printer provides warnings when labels
MEDIA DISABLED
Table 10 • Printer Parameters (Sheet 7 of 27)
Reset Media Counter for Early Warning
Set Ribbon Length for Early Warning
RIBBON LENGTH
- 450M 1476 FT
Table 10 • Printer Parameters (Sheet 8 of 27)
Set Early Warning for Maintenance
MAINT. OFF
EARLY WARNING MAINTENANCE
Set Printhead Cleaning Interval for Early Warning
Table 10 • Printer Parameters (Sheet 9 of 27)
Set Printhead Life for Early Warning
HEAD LIFE
1000000 IN
WARNING REPLACE
Table 10 • Printer Parameters (Sheet 10 of 27)
List Images
LIST IMAGES
List Formats
LIST FORMATS
Table 10 • Printer Parameters (Sheet 11 of 27)
Format Memory Card
FORMAT CARD:
This option erases all previously stored information from the optional
PCMCIA card or Compact Flash card
Table 10 • Printer Parameters (Sheet 12 of 27)
Initialize Flash Memory
INIT FLASH MEM
This option erases all previously stored information from Flash memory
To initialize Flash memory:
Table 10 • Printer Parameters (Sheet 13 of 27)
Print Sensor Profile
SENSOR PROFILE
Figure 18 • Sensor Profile
Table 10 • Printer Parameters (Sheet 14 of 27)
Calibrate Media and Ribbon Sensor Sensitivity
MEDIA AND RIBBON
Use this procedure to adjust sensitivity of media and ribbon sensors
CALIBRATE
Table 10 • Printer Parameters (Sheet 15 of 27)
Set Parallel Communications
PARALLEL COMM
-BIDIRECTIONAL
Set Serial Communications
Table 10 • Printer Parameters (Sheet 16 of 27)
Set Data Bits
DATA BITS
- 8 BITS
Default: 8 BITS
Table 10 • Printer Parameters (Sheet 17 of 27)
Set Protocol
PROTOCOL
ZEBRA
ACK_NAK
Table 10 • Printer Parameters (Sheet 18 of 27)
Set Control Prefix Character
CONTROL PREFIX
>7EH
Set Format Prefix Character
Table 10 • Printer Parameters (Sheet 19 of 27)
Select ZPL Mode
ZPL MODE
ZPL
Default: ZPL
Table 10 • Printer Parameters (Sheet 20 of 27)
Select Head Close Option
HEAD CLOSE
Select Backfeed Sequence
BACKFEED
Table 10 • Printer Parameters (Sheet 21 of 27)
Adjust Left Position
LEFT POSITION
±0000
Table 10 • Printer Parameters (Sheet 22 of 27)
Set the Head Test Count
HEAD TEST COUNT
Table 10 • Printer Parameters (Sheet 23 of 27)
Set the Printhead Resistor Value
HEAD RESISTOR
0500 OHMS
Default Value:
Table 10 • Printer Parameters (Sheet 24 of 27)
Set Applicator Port Mode
APPLICATOR PORT
MODE 1:
MODE 2:
Table 10 • Printer Parameters (Sheet 25 of 27)
Select Resynch Mode
RESYNCH MODE
Default: FEED MODE
FEED
Table 10 • Printer Parameters (Sheet 26 of 27)
Adjust LCD Display
LCD ADJUST
+10
Select Format Convert
Table 10 • Printer Parameters (Sheet 27 of 27)
Set RTC Time
RTC TIME
14:55
Select the Display Language
Print Modes and Options
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•Tear-off
•Peel-off
•Cutter
•Rewind
•Applicator (used only if a machine will apply printed labels to something)
TAKE LABEL
Figure 19 • Media Loaded in Peel-OffMode
5Media
7Guide plate
8Spindle hook
To set up the printer in Peel-Offmode, complete these steps:
on page 128 for more information
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Note • A core is not required
12.Wind the media liner counterclockwise around the rewind spindle
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Figure 20 shows the printer loaded with labels in Cutter mode
Figure 20 • Media Loaded in Cutter Mode
6Cutter
To set up the printer in Cutter mode, complete these steps:
Set the printer to Cutter mode. See
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RIBBON OUT error
error
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Figure 21 • Media Loaded in Rewind Mode
5Labels
6Guide plate
7Spindle hook
8Rewind spindle
To set up the printer in Rewind mode, complete these steps:
If you have not already done so, install the rewind plate. See
Install the Rewind Plate
Set the printer to Rewind mode. See
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Figure 22 • Media Loaded in Rewind Mode with Cutter Option
9Rewind plate for Rewind mode with Cutter option
10 Printed label
11Cutter
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To install the rewind plate, complete these steps:
Figure 23 • Rewind Plate
not
To remove media liner from the rewind or peel spindle, complete these steps:
Yes
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Routine Maintenance
Contacts
http://www.zebra.com/environment
Table 11 • Recommended Printer Cleaning Schedule
Area
Method
Interval
Printhead
For 203 and 300 dpi printers
For 600 dpi printers
To clean the printhead and platen roller, complete these steps:
2.Remove the media and ribbon (if loaded)
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Ribbon and Label-AvailableSensor Locations
The ribbon sensor and optional label-availablesensor are shown in Figure
Figure 24 • Sensor Locations
1Label-availablesensors
2Black mark sensor
Transmissive (Media) Sensor Locations
Figure 25 • Upper Media Sensor
Figure 26 • Lower Media Sensor
Standard Printers
Figure 27 • Snap Plate for Standard XiIIIPlus Printers
To clean the snap plate in a standard printer, complete these steps:
RFID-Enabledand RFID-ReadyPrinters
Figure 28 • Snap Plate for R110Xi/R170Xi and RFID-Ready XiIIIPlus Printers
Important • Do not remove the antenna support screws
2.Remove the snap plate from the printer
3.Clean the snap plate with cleaning solvent and a soft cloth
To clean the cutter, complete these steps:
1.Turn off (O) the printer
Figure 6 on page
To replace a faulty fuse, complete these steps:
1.Use a small-bladescrewdriver or similar tool to remove the fuse holder
Figure 29 • AC Power Entry Module
1Power switch
Figure 30 • Fuse Locations
Troubleshooting
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Table 12 • LCD Error Messages
Table 12 • LCD Error Messages (Continued)
RIBBON IN
FAULT
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(function)
Table 13 • Print Quality Problems
General print quality
issues
Long tracks of
missing print on
Table 13 • Print Quality Problems (Continued)
Wrinkled ribbon
Fine, angular gray
lines on blank labels
Printing too light or
Misregistration/skips
Misregistration and
misprint of one to
three labels
Vertical drift in
The bar code printed
on a label does not
scan
Table 14 • Calibration Problems
Loss of printing
registration on labels
Excessive vertical
drift in top-of-form
^CC
^CT
^CD
Table 16 • Ribbon Problems
Broken or melted
ribbon
The printer does not
detect when the
Table 17 • RFID Problems
The RFID-enabled
printer voids every
RFID TAG
CALIB
Table 17 • RFID Problems (Continued)
Poor yields. Too
many RFID tags per
roll are voided
With a Gen 2 tag, no
RFID parameters do
not appear in Setup
mode, and RFID
information does not
appear on the printer
Table 18 • Miscellaneous Printer Problems
The LCD displays a
language that
cannot read
The LCD is missing
Table 18 • Miscellaneous Printer Problems (Continued)
The printer fails to
calibrate or detect the
top of the label
Non-continuous
To initiate the Power-OnSelf Test, complete these steps:
To perform the CANCEL Self Test, complete these steps:
Figure 31 • Configuration Label
To perform a PAUSE self test, complete these steps:
Figure 32 • PAUSE Test Label
To perform a FEED self test, complete these steps:
Figure 33 • FEED Test Label
Figure 34 • Bar Code Darkness Comparison
Table 19 • Judging Bar Code Quality
Too dark
Slightly dark
Table 19 • Judging Bar Code Quality (Continued)
“In-spec”
Slightly light
Too light
To perform a FEED and PAUSE self test, complete these steps:
Figure 35 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
DIAGNOSTICS
Ribbon Sensor Profile
Figure 36 • Sensor Profile (Ribbon Section)
Media Sensor Profile
Figure 37 • Sensor Profile (Media Section)
Data Ports
Table 20 • Parallel Cable Pin Configuration
Table 20 • Parallel Cable Pin Configuration (Continued)
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Table 21 • Serial Connector Pin Configuration
Figure 38 • RS-232DB9 MLB Connections
DB-9to DB-25Connections
Figure 39 • DB-9to DB-25Cable Connections
Modem Connection
Figure 40 • RS-232Cable Connections
Figure 41 • USB Connectors
Figure 42 • Applicator Signals (Mode 1)
Figure 43 • Applicator Signals (Mode 2)
Figure 44 • Applicator Signals (Mode 3)
Figure 45 • Applicator Signals (Mode 4)
Table 22 • Applicator Interface Connector Pin Configuration
Pin
Signal Name
Signal Type
No
Table 22 • Applicator Interface Connector Pin Configuration (Continued)
To toggle the current Pause state, this input must be
asserted LOW for 200 milliseconds, or until the
SERVICE REQUIRED output (pin 10) changes state
REPRINT
END PRINT
about the start and end print signals. See Set Applicator
Port Mode on page 95 for more information about the
• MODE 0—Theapplicator port is OFF
• MODE 1—AssertedLOW only while the printer is
Table 23 • Non-Isolatedand Isolated Modes for +5V Operation
Ground +5V, Jumper JP2 In
External Ground +5V, Jumper JP2 Out
+5V Output, Jumper JP1 In
External +5V Input, Jumper JP1 Out
Table 24 • Non-Isolatedand Isolated Modes for +24–28VOperation
External Ground +24-28V
Ground +28V from Pin
+24-28VExternal Input
+28V Input from Pin
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PC Cards
To install the PCMCIA card, complete these steps:
1.See Figure 46. Remove the card shield from the rear of the printer
Figure 46 • PCMCIA Card Installation
1Screw
2Card shield
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Specifications
Tear-Off
Mode:
Peel-Off
Cutter Mode:
Applicator Mode:
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Product Markings
United States and Canada (RXi or XiIIIPlus with UHF Reader Installed)
United States, Canada, and EU (RXi or XiIIIPlus with HF Reader Installed)
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Specifications Key
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Refer to the following tables for ribbon specifications
Note • Consider the following when using ribbon:
• Ribbon must be wound with the coated side out
110XiIIIPlus
600 dpi
96XiIIIPlus
1.57 in. (40 mm)
5.10 in. (130 mm)
Standard length with
2:1 label to ribbon ratio
Minimum label length
Total media width
(label + backing, if any)
Total thickness
Cutter maximum full-widthmedia
Ticket/tag sensing hole diameter
0.125 in. (3 mm)
Label registration tolerance (vertical)
± 0.06 in. (± 1.5 mm)
Label registration tolerance
(label + backing
if any)
Cutter maximum full-width
media thickness
pack size (label + backing): L×W×H
140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Black Mark Sensing Only
Mark length
or tag edge)
Mark width (measuring to
perpendicular label or tag
(includes backing, if any)
Maximum roll diameter
Maximum interlabel gap
Maximum internal fanfold media pack
size (label + backing): L×W×H
90XiIIIPlus and 96XiIIIPlus Black Mark Sensing Only
(measuring parallel to label
perpendicular label/tag edge)
End User License
Agreement
Documentation
Limitations of Reverse Engineering, Decompilation and Disassembly
Transfer/Sublicense
Confidentiality
Intellectual Property
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Limitation of Liability and Damages
Zebra Suppliers and Licensors
Governing Law
Injunctive Relief
Entire Agreement
Assignment
Modification
Waiver
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Glossary
continuous media
core diameter
diagnostics
die-cut
media
label backing (liner)
light emitting diode (LED)
liquid crystal display (LCD)
lock-up
media sensor
ribbon
ribbon wrinkle
roll media
fanfold media
“smart” label
Index
Cutter Jam
HEAD COLD
HEAD ELEMENT BAD message, 148 head test setting
HEAD TOO HOT
OUT OF MEMORY
PAPER OUT
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RIBBON IN
THERMISTOR FAULT
XML-enabledprinting
Zebra Programming Language (ZPL)
features
ZPL mode setting
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Facsimile: +1 847 913
Zebra Technologies Europe Limited
Zebra Technologies Asia Pacific, LLC
Part Number: 13383L-004Rev. A © 2007 ZIH Corp
