Troubleshooting 133

Ribbon Problems

Table 16 • Ribbon Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

The printer does not

The printer may have been

Calibrate the printer, this time using ribbon, or

detect when the

calibrated without ribbon.

load printer defaults. See Calibrate the Ribbon

ribbon runs out.

Later, ribbon was inserted

and Media Sensors on page 98 or Load Defaults

 

without the user recalibrating

on page 86.

In thermal transfer

the printer or loading printer

 

mode, the printer did

 

defaults.

 

not detect the ribbon

 

 

 

even though it is

 

 

loaded correctly.

 

 

 

 

 

The printer indicates

The printer was not calibrated

Calibrate the printer. See Calibrate the Ribbon

that ribbon is out,

for the label and ribbon being

and Media Sensors on page 98.

even though ribbon is

used.

 

loaded correctly.

 

 

 

 

 

8/22/12

P1048261-004