140Troubleshooting Miscellaneous Issues

Table 19 • Miscellaneous Printer Problems (Continued)

Problem

Possible Cause

Recommended Solution

 

 

 

All indicator lights

Internal electronic or firmware

Call a service technician.

are on, nothing is on

failure.

 

the display (if the

 

 

printer has a display),

 

 

and the printer

 

 

locks up.

 

 

 

 

 

The printer locks up

Main logic board failure.

Call a service technician.

while running the

 

 

Power-On Self Test.

 

 

 

 

 

P1048261-004

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