Troubleshooting 137

Error Messages

Table 17 • Error Messages (Continued)

Display/

Possible Cause

Recommended Solution

Indicator Lights

 

 

 

 

 

CUT ERROR

Caution • The cutter blade is sharp. Do not touch or

 

rub the blade with your fingers.

 

 

 

STATUS light steady red

The cutter blade is in the

Turn off the printer power and

PAUSE light steady yellow

media path.

unplug the printer. Inspect the

 

cutter module for debris and

 

 

 

 

clean as needed following the

 

 

cleaning instructions in Clean

 

 

the Cutter Module

 

 

on page 120.

 

 

 

OUT OF MEMORY

There is not enough memory

Free up some of the printer’s

to perform the function

memory by adjusting the label

STORING GRAPHIC

specified on the second line of

format or printer parameters.

 

 

the error message.

One way to free up memory is

OUT OF MEMORY

 

to adjust the print width to the

STORING FORMAT

 

actual width of the label

 

 

instead of leaving the print

 

 

width set to the default. See

OUT OF MEMORY

 

Print Width on page 81.

STORING BITMAP

 

 

 

Ensure that the data is not

 

 

 

 

directed to a device that is not

OUT OF MEMORY

 

installed or is unavailable.

STORING FONT

 

 

 

If the problem persists, call a

 

 

 

 

service technician.

 

 

 

8/22/12

P1048261-004