134Troubleshooting Error Messages
Error Messages
The ZT230 control panel displays messages when there is an error. See Table 17 for errors, the possible causes, and the recommended solutions.
Table 17 • Error Messages
Display/ | Possible Cause | Recommended Solution | |
Indicator Lights | |||
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HEAD OPEN | The printhead is not fully | Close the printhead | |
closed. | completely. | ||
CLOSE HEAD | |||
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| ||
| The printhead open sensor is | Call a service technician to | |
STATUS light steady red | not working properly. | replace the sensor. | |
PAUSE light steady yellow |
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| |
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| |
MEDIA OUT | The media is not loaded or is | Load media correctly. | |
loaded incorrectly. |
| ||
LOAD MEDIA |
| ||
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| ||
| Misaligned media sensor. | Check the position of the | |
STATUS light steady red |
| media sensor. | |
SUPPLIES light steady red | The printer is set for | 1. Install the proper media | |
| noncontinuous media, but | type, or reset printer for the | |
| continuous media is loaded. | current media type. | |
|
| 2. Calibrate the printer. See | |
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| |
WARNING | Ribbon is loaded, but the | Ribbon is not required with | |
printer is set for direct thermal | direct thermal media. If you | ||
RIBBON IN | |||
mode. | are using direct thermal media, | ||
| |||
STATUS light steady yellow |
| remove the ribbon. This error | |
| message will not affect | ||
SUPPLIES light flashing yellow |
| ||
| printing. | ||
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| If you are using thermal | |
|
| transfer media, which requires | |
|
| ribbon, set the printer for | |
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| Thermal Transfer mode. See | |
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8/22/12 |