Troubleshooting 149

Printer Diagnostics

Sensor Profile

Use the sensor profile image (which will extend across several actual labels or tags) to troubleshoot the following situations:

The printer experiences difficulty in determining gaps (web) between labels.

The printer incorrectly identifies preprinted areas on a label as gaps (web).

The printer cannot detect ribbon.

With the printer in the Ready state, print a sensor profile in one of these ways:

Using the buttons on

a. Turn off (O) the printer.

 

 

the control panel

b. Press and hold FEED + CANCEL while turning on (I) the

 

printer.

 

 

 

 

c. Hold FEED + CANCEL until the first control panel light

 

turns off.

 

 

 

Using ZPL

a. Send the ~JG command to the printer. See the Zebra

 

Programming Guide for more information about this

 

command.

 

 

 

 

 

 

 

ZT230 printer only

a. On the control panel display, navigate to the following

 

item under the SENSORS menu. See ZT230 Printer

 

Control Panel Display on page 17 for information about

 

using the control panel and accessing the menus.

 

 

 

 

 

 

 

 

?

PRINT INFORMATION

?

 

 

 

SENSOR PROFILE

 

 

 

 

 

 

 

 

 

 

 

PRINT

 

 

 

 

 

 

 

b.Press RIGHT SELECT to select PRINT.

Compare your results to the examples shown in this section. If the sensitivity of the sensors must be adjusted, calibrate the printer (see Calibrate the Ribbon and Media Sensors

on page 98).

8/22/12

P1048261-004