Chapter 24 Troubleshooting

Advanced Suggestions

Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications.

24.4Wireless Router/AP Troubleshooting

I cannot access the NWA or ping any computer from the WLAN.

1Make sure the wireless LAN is enabled on the NWA

2Make sure the wireless adapter on the wireless client is working properly.

3Make sure the wireless adapter (installed on your computer) is IEEE 802.11 compatible and supports the same wireless standard as the NWA.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the NWA.

5Check that both the NWA and your wireless client are using the same wireless and wireless security settings.

6Make sure you allow the NWA to be remotely accessed through the WLAN interface. Check your remote management settings.

 

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NWA-3500/NWA-3550 User’s Guide