Lexmark 3200 manual Solving copy problems, Common problems and solutions, Problem Solution

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Solving copy problems

 

Common problems and solutions

For additional help solving printer problems, refer to the documentation that shipped with your printer.

Problem

Solution

Copy printed on the wrong kind of paper

Wrong type of paper is loaded in the paper tray you

 

selected, or the printer may not be set up for

 

automatically selecting the paper type.

 

1

Put the correct paper or other media in the tray.

 

2

Check the paper type setting on the paper menu of

 

 

the printer.

 

3

Try sending the copy again.

 

 

Warning displays on printer operator panel

The printer does not have enough memory. You may

about collation area

have to turn collation off and manually sort your copies.

 

Installing additional memory helps alleviate this

I pressed Continue on the printer operator

problem.

panel, but my copies were not in correct

sequence

 

 

 

 

 

Color page came out black and white

1

This happens if the scanner or printer (or both) can

 

 

only produce black and white. Check to see if your

 

 

MFP has color capabilities.

 

2

If your MFP is capable of color copies, make sure

 

 

Content is set to mixed or photo (not text), and try

 

 

again.

 

 

Duplex does not work

This usually means the scanner or printer (or both) is

 

not capable of duplex. Check the documentation that

Duplex lights do not come on

shipped with your MFP to see if it has duplex

 

capabilities.

Cannot select duplex settings

 

 

 

 

Ready status message is not displayed in

The control panel and the printer are not talking to each

control panel

other or the printer may be turned off.

 

1

Try turning the printer off and back on.

 

2

Trying turning off the scanner and the printer. Make

 

 

sure you power back on in the correct sequence. First

 

 

turn on the scanner, and then turn on the printer.

 

 

Control panel buttons do not respond

The printer is turned off. Turn the printer back on.

 

 

 

Solving copy problems

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Contents 3100, 3200 MFP options United States Government Restricted Rights Edition OctoberContents Solving copy problems Solving scanning problems Making copies Quick copiesExamples of typical jobs Job 1 singleExamples of typical jobs Job 2 mixed contentJob 3 use 2-up to save paper Job 4 duplex copiesJob 6 document with color Job 5 enlarge copiesSet the copy size Adjust copy qualityAdjust copy quality Change the brightnessSelect the content Select the contentSet the duplex option Set Collation/Finishing featuresSave paper when you print Set the duplex optionSelect your copy media FeatureSelect your copy media Sending faxes Using fax destination shortcutsSending faxes Entering a fax recipient numberJob 1 one Cancel an outgoing faxExamples of typical fax jobs Select a Scan to Fax destinationJob 5 colored original credit card receipt Job 3 mixed content text and graphicsJob 2 multiple pages Job 4 photo 400 x 400 dpiPress Fax Resolution, and then select fine Press Go/Send Scanning to PC Scanning to PCCreate a scan profile Use ScanBack utilityCreate a scan profile Use the MarkNet Web pagesCustom Scan to PC settings Custom Scan to PC settingsMenu Settings Description Custom Scan to PC settings Scan your original documents Set up your scan profileScanning to e-mail Create a scan to e-mail profileScan to permanent e-mail destinations Scan to permanent e-mail destinationsScanning to FTP Scan to an FTP destinationMenu and Menu Manual fax Menu does not Menu and Menu moves Using the MFP control panelUsing the MFP control panel Button and menu keyButton and menu key Content lets you Copy Media specifies Fax Resolution specifiesFunction modes Function modesMode Customizing your MFP configuration Customizing your MFP configurationCustomize copy settings Restore factory default settingsManually set basic fax information Manually set basic fax informationCreate permanent fax destinations Change fax send and receive settingsCreate permanent fax destinations Adjust analog send fax options Adjust analog send fax optionsOption Description Adjust analog fax log options Adjust analog receive fax optionsAdjust analog receive fax options Adjust analog fax log options Scan to E-mail General Setup Adjust fax server optionsAdjust fax server options Create permanent e-mail destinations Create permanent e-mail destinationsCreate FTP destinations Create FTP destinationsCreate an external destinations file Scan value Content and output fileCreate an external destinations file Disable scan functions Disable scan functionsSpecify the external file Create accounts Configure Job AccountingConfigure Job Accounting Track MFP usageProtect the Job Account list Select a tracking modeList of tracking modes Mode DescriptionMessage Description Use Validation mode to limit usageUse Validation mode to limit usage Job Accounting status messagesProblem Solution Solving copy problemsCommon problems and solutions Solving copy problemsCopy status messages Copy error messagesError Description Copy status messagesNo Duplex Option Copy error messagesInstalled Close DoorCommon fax questions Solving fax problemsSolve problems sending faxes Solving fax problemsSolve problems receiving faxes Solve problems receiving faxesReceive fax status Send fax statusSend fax status Work with destination lists Send fax errorsReceive fax errors Send fax errorsPrint the shortcut list Print the destination listsWork with destination lists Please Wait Solving network scan problemsConnecting Scan to e-mail statusScan to FTP status Scan to FTP statusJob Accounting status Scan to e-mail errorsJob Accounting status Reply address Mail server rejected one Scan to e-mail errorsMail server refused to Accept mail from usScan to FTP errors Scan to FTP errorsPrint the destination lists Preventing paper jams Solving scanning problemsSolve scanner problems Solve scanner problemsIndex IndexIndex
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