Lexmark 3200 manual Solving fax problems, Common fax questions, Solve problems sending faxes

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9	Solving fax problems

Common fax questions

Problem	Solution
Can I create a fax distribution	Group faxing is supported. When you create a permanent fax
list?	destination, separate multiple entries with a comma.

How do I enter a pause in the fax	• If you are manually dialing using the numeric keypad, press
recipient phone number?	Pause on the control panel to enter a two second pause. The
	pause appears as a dash (-).
	• If you are creating a fax destination using the MarkNet
	resident Web pages, type a dash (-) in the phone number
	(9-1-555-444-2222).

Solve problems sending faxes

Problem	Solution
Some pages were not sent	1	Check the transmission log for information about the
		problem. The status column provides information about the
No pages were sent		problem. The status column provides information about the
No pages were sent		sending problem. The pages column tells you how many
		sending problem. The pages column tells you how many
		pages were sent successfully.
	2	Resend the pages that did not get sent, or resend the entire
		fax job.

No dial tone for the modem	1	Check your fax phone line and the cable hookup to the
		MarkNet N2501e card. Try resending.
	2	Check the transmission log for information about the
		problem.

Fax was illegible when received	Receiving fax unit may not support high quality faxes. It may be
	automatically reducing the resolution.
	Adjust the resolution and the content setting, then try resending
	the fax.

Solving fax problems

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Contents 3100, 3200 MFP options Edition October United States Government Restricted RightsContents Solving copy problems Solving scanning problems Job 1 single Quick copiesExamples of typical jobs Making copiesJob 4 duplex copies Job 2 mixed contentJob 3 use 2-up to save paper Examples of typical jobsJob 5 enlarge copies Job 6 document with colorChange the brightness Adjust copy qualityAdjust copy quality Set the copy sizeSelect the content Select the contentSet the duplex option Set Collation/Finishing featuresSave paper when you print Set the duplex optionSelect your copy media FeatureSelect your copy media Entering a fax recipient number Using fax destination shortcutsSending faxes Sending faxesSelect a Scan to Fax destination Cancel an outgoing faxExamples of typical fax jobs Job 1 oneJob 4 photo 400 x 400 dpi Job 3 mixed content text and graphicsJob 2 multiple pages Job 5 colored original credit card receiptPress Fax Resolution, and then select fine Press Go/Send Use ScanBack utility Scanning to PCCreate a scan profile Scanning to PCUse the MarkNet Web pages Create a scan profileCustom Scan to PC settings Custom Scan to PC settingsMenu Settings Description Custom Scan to PC settings Create a scan to e-mail profile Set up your scan profileScanning to e-mail Scan your original documentsScan to permanent e-mail destinations Scan to permanent e-mail destinationsScan to an FTP destination Scanning to FTPButton and menu key Using the MFP control panelUsing the MFP control panel Menu and Menu Manual fax Menu does not Menu and Menu movesButton and menu key Copy Media specifies Fax Resolution specifies Content lets youFunction modes Function modesMode Restore factory default settings Customizing your MFP configurationCustomize copy settings Customizing your MFP configurationManually set basic fax information Manually set basic fax informationCreate permanent fax destinations Change fax send and receive settingsCreate permanent fax destinations Adjust analog send fax options Adjust analog send fax optionsOption Description Adjust analog fax log options Adjust analog receive fax optionsAdjust analog receive fax options Adjust analog fax log options Scan to E-mail General Setup Adjust fax server optionsAdjust fax server options Create permanent e-mail destinations Create permanent e-mail destinationsCreate FTP destinations Create FTP destinationsCreate an external destinations file Scan value Content and output fileCreate an external destinations file Disable scan functions Disable scan functionsSpecify the external file Track MFP usage Configure Job AccountingConfigure Job Accounting Create accountsSelect a tracking mode Protect the Job Account listMode Description List of tracking modesJob Accounting status messages Use Validation mode to limit usageUse Validation mode to limit usage Message DescriptionSolving copy problems Solving copy problemsCommon problems and solutions Problem SolutionCopy status messages Copy error messagesError Description Copy status messagesClose Door Copy error messagesInstalled No Duplex OptionSolving fax problems Solving fax problemsSolve problems sending faxes Common fax questionsSolve problems receiving faxes Solve problems receiving faxesReceive fax status Send fax statusSend fax status Send fax errors Send fax errorsReceive fax errors Work with destination listsPrint the shortcut list Print the destination listsWork with destination lists Scan to e-mail status Solving network scan problemsConnecting Please WaitScan to FTP status Scan to FTP statusJob Accounting status Scan to e-mail errorsJob Accounting status Accept mail from us Scan to e-mail errorsMail server refused to Reply address Mail server rejected oneScan to FTP errors Scan to FTP errorsPrint the destination lists Solving scanning problems Preventing paper jamsSolve scanner problems Solve scanner problemsIndex IndexIndex