Compaq Compaq Evo Desktop, 177620-006 Click Start Programs, Accessories System Tools, ScanDisk

Troubleshooting Without Diagnostics

Solving Diskette Problems (Continued)

Problem	Cause	Solution
A problem has occurred	The directory structure	In Windows 98 run ScanDisk.
with a disk transaction.	is bad, or there is a	Click Start > Programs >
	problem with a file.	Accessories > System Tools >
		ScanDisk.
		In Windows 2000, Windows NT,
		and Windows XP, right-click Start,
		click Explore, and select a drive.
		Select File > Properties > Tools.
		Under Error-checking, click
		Check Now.
Diskette drive cannot read	Diskette is not	Format the diskette.
a diskette.	formatted.	1. From Windows Explorer select
		the disk (A) drive.
		2. Right-click the drive letter and
		select Format.
		3. Select the desired options, and
		click Start to begin formatting
		the diskette.
	You are using the	Check the type of drive that you
	wrong diskette type for	are using and use the correct
	the drive type.	diskette type.
	You are reading the	Check the drive letter in the path
	wrong drive.	statement.
	Diskette is damaged.	Replace the diskette with a
		new one.

“Invalid system disk”	A diskette that does not
message is displayed.	contain the system files
	needed to start your
	computer has been
	inserted in the drive.

When drive activity stops, remove the diskette and press the Spacebar. The computer should start up.

Diskette error has	Restart your computer by pressing
occurred.	the power button.

2–10 Troubleshooting Guide