Compaq Compaq Evo Desktop, 177620-006 Menu Bar-File, Categories, Navigation, Level, Tab, Help

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Computer Diagnostic Features

Menu Bar—File, Categories, Navigation, Level, Tab, Help

At the top of the Compaq Diagnostics for Windows screen is the

Menu Bar consisting of six pull-down menus:

File—Save As, Print, Printer Setup, Exit

Categories—See the list of categories in the following section

Navigation—Previous Category (F5), Next Category (F6)

Level—Less (F7), More (F8) <information on the screen>

Tab—Overview, Test, Status, Log, Error

Help—Contents, How to use Help, About

ToolBar—Icons for Different Categories of Information

Below the Menu Bar is a row of icons for each of the following categories of information about the computer:

System—System board, ROM, date, and time information

Asset Control—Asset tag, system serial number, and processor information

Input Devices—Keyboard, mouse, and joystick(s) information

Communication—Ports in system and information about each

Storage—Storage drives in system and information about each

Graphics—Graphics system information

Memory—System board and Windows memory information

Multimedia—Optical storage (CD, DVD, and so on) and audio information

Windows—Windows information

Architecture—PCI Device information

Resources—IRQ, I/O, and Memory Map information

Health—Status of system temperature and hard drives

Miscellaneous—CMOS, DMI, BIOS, System, Product Name, and Serial Number

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Troubleshooting Guide

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Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Computer Diagnostic Features Compaq Diagnostics for WindowsMenu Bar-File, Categories, Navigation, Level, Tab, Help Installing Compaq Diagnostics for Windows Tabs-Overview, Test, Status, Log, ErrorUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Compaq Configuration Record Utility Running Configuration Record UtilityCompaq Remote Diagnostics Enabling Agent Window FileStarting the Remote Diagnostics Enabling Agent Protecting Your Software Restoring Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Solving General Problems Solving General ProblemsProblem Cause Solution Control Panel Computer Setup See the Hardware Reference GuideNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Click Start Programs Accessories System ToolsUnder Error-checking, click ScanDiskOrder Storage Storage OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsPower-On Power-On Options Controllers in Storage StorageOptions Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems From the Control Panel Solving Audio ProblemsSolving Audio Problems Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsClick Shut Down or Turn Off Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Computer. The Turn OffSolving Mouse Problems To select Shut Down or TurnSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Using the Compaq Restore CD Use the Computer Setup to disable the embedded NICSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Storage Boot Order, and enable Solving Scsi ProblemsSolving Scsi Problems Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Beeps Probable Cause Recommended Action Control Panel. If the problem Reference Guide forControl Panel Computer Hardware Reference Guide forNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Probable Cause Recommended ActionNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Drive Protection System DPS Introducing the Drive Protection SystemAccessing DPS Through Compaq Diagnostics for Windows Panel Compaq DiagnosticsAccessing DPS Through Computer Setup Select Storage IDE DPS Self-TestSetting up Analog/Digital Audio Output Microsoft Windows 98 and Microsoft WindowsMicrosoft Windows NT Microsoft Windows XPClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting