Compaq Compaq Evo Desktop, 177620-006 manual Solving Hard Drive Problems, Power-On

Troubleshooting Without Diagnostics

Solving Hard Drive Problems

Solving Hard Drive Problems

Problem	Cause	Solution
Hard drive error occurs.	Hard disk has bad	Use a utility to locate and block
	sectors or has failed.	usage of bad sectors. If necessary,
		reformat the hard disk.
Disk transaction problem.	Either the directory	In Windows 98, run ScanDisk.
	structure is bad or	Click Start > Programs >
	there is a problem with	Accessories > System Tools >
	a file.	ScanDisk.
		In Windows 2000, Windows NT,
		and Windows XP, right-click Start,
		click Explore, and select a drive.
		Select File > Properties > Tools.
		Under Error-checking, click
		Check Now.
Drive not found	Cable could be loose.	Check cable connections.
(identified).
	The system may not	See reconfiguration directions
	have automatically	in the “Hardware Installation
	recognized a newly	Problems” section. If system still
	installed device.	does not recognize the new device,
		check to see if the device is listed
		within Computer Setup. If it is
		listed, the probable cause is a
		driver problem. If it is not listed,
		the probable cause is a hardware
		problem.
		If this is a newly installed drive,
		enter Setup and try adding a POST
		delay under Advanced >
		Power-On.

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