Compaq 177620-006, Compaq Evo Desktop manual Num Lock LED On

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Post Error Messages

Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes

Activity

Beeps

Probable Cause

Recommended Action

 

 

 

 

 

Flashing Num

1S, 2L*

System memory not

1.

Check memory module

Lock LED on

 

present.

 

(see the relevant section

Keyboard (on

 

 

 

of the Hardware

select models.)

 

 

 

Reference Guide).

 

 

 

2.

Remove and reseat

 

 

 

 

memory module.

 

 

 

3.

See the “Solving Memory

 

 

 

 

Problems” section of this

 

 

 

 

guide.

ÄCAUTION: Some models support ECC memory and non-ECC memory. Other models support only non-ECC memory. For those systems that do support ECC memory, Compaq does not support mixing ECC and non-ECC memory. In addition, the system will not boot the operating system.

Num Lock LED On

None

Failed Boot Block.

Reflash the ROM using a

(keyboard).

 

 

ROMPaq diskette. See the

 

 

 

“Failsafe Boot Block ROM”

 

 

 

section of the Desktop

 

 

 

Management Guide.

 

 

 

 

Flashing Scroll

2L, 1S*

System board hardware

Replace system board.

Lock LED on

 

failure (prior to

 

keyboard (on

 

graphics).

 

select models.)

 

 

 

 

 

 

 

Green Power

None

Computer in normal

None

LED flashes

 

Suspend mode.

 

1x / second.

 

 

 

 

 

 

 

Green Power

None

Computer on.

None

LED On.

 

 

 

 

 

 

 

*L = Long, S = Short

 

 

 

Troubleshooting Guide

A–15

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Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Compaq Diagnostics for Windows Computer Diagnostic FeaturesMenu Bar-File, Categories, Navigation, Level, Tab, Help Tabs-Overview, Test, Status, Log, Error Installing Compaq Diagnostics for WindowsUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Running Configuration Record Utility Compaq Configuration Record UtilityWindow File Compaq Remote Diagnostics Enabling AgentStarting the Remote Diagnostics Enabling Agent Restoring Your Software Protecting Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Problem Cause Solution Solving General ProblemsSolving General Problems See the Hardware Reference Guide Control Panel Computer SetupNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Under Error-checking, click Accessories System ToolsClick Start Programs ScanDiskStorage Storage Options OrderPower-On Solving Hard Drive ProblemsSolving Hard Drive Problems Options Power-On OptionsControllers in Storage Storage Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Solving Audio Problems Solving Audio ProblemsFrom the Control Panel Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsSolving Keyboard Problems Solving Keyboard and Mouse ProblemsClick Shut Down or Turn Off Computer. The Turn OffTo select Shut Down or Turn Solving Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Use the Computer Setup to disable the embedded NIC Using the Compaq Restore CDSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Scsi Problems Solving Scsi ProblemsStorage Boot Order, and enable Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Code/Message Beeps Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Reference Guide for Control Panel. If the problemHardware Reference Guide for Control Panel ComputerNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Activity Beeps Probable Cause Recommended Action Diagnostic Keyboard LEDS, Front Panel LEDs and Audible CodesNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Introducing the Drive Protection System Drive Protection System DPSPanel Compaq Diagnostics Accessing DPS Through Compaq Diagnostics for WindowsSelect Storage IDE DPS Self-Test Accessing DPS Through Computer SetupMicrosoft Windows 98 and Microsoft Windows Setting up Analog/Digital Audio OutputMicrosoft Windows XP Microsoft Windows NTClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting