Compaq 177620-006, Compaq Evo Desktop manual Numeric Codes and Text Messages

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Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

914-Hood Lock

None

Smart Cover Lock

Coil is not

 

mechanism is missing

Connected

 

or not connected.

1.Reconnect or replace hood locking mechanism.

2.Reseat or replace hood locking mechanism cable.

916-Thermal

None

Processor heatsink

Reseat or replace the

Sensor from

 

cable not connected to

processor heatsink cable

Processor

 

system board.

going to the system board.

Heatsink is not

 

 

 

 

Connected

 

 

 

 

 

 

 

 

917-Expansion

None

Riser board not seated

Install riser board if missing or

Riser not

 

or not installed.

remove and reseat to ensure

Detected

 

 

good connection.

 

 

 

 

 

1151-Serial Port

2S*

Both external and

1.

Remove any serial port

1 Address

 

internal serial ports are

 

expansion cards.

Conflict Detected

 

assigned to COM1.

2.

Clear CMOS.

 

 

 

 

 

 

3.

Reconfigure card

 

 

 

 

resources and/or run

 

 

 

 

Computer Setup or

 

 

 

 

Windows utilities.

 

 

 

 

 

1152-Serial

2S*

Both external and

1.

Remove any serial port

Port 2 Address

 

internal serial ports are

 

expansion cards.

Conflict Detected

 

assigned to COM2.

2.

Clear CMOS.

 

 

 

 

 

 

3.

Reconfigure card

 

 

 

 

resources and/or run

 

 

 

 

Computer Setup or

 

 

 

 

Windows utilities.

*L = Long, S = Short

Troubleshooting Guide

A–9

Image 59
Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Compaq Diagnostics for Windows Computer Diagnostic FeaturesMenu Bar-File, Categories, Navigation, Level, Tab, Help Tabs-Overview, Test, Status, Log, Error Installing Compaq Diagnostics for WindowsUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Running Configuration Record Utility Compaq Configuration Record UtilityWindow File Compaq Remote Diagnostics Enabling AgentStarting the Remote Diagnostics Enabling Agent Restoring Your Software Protecting Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Problem Cause Solution Solving General ProblemsSolving General Problems See the Hardware Reference Guide Control Panel Computer SetupNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check ScanDisk Accessories System ToolsUnder Error-checking, click Click Start ProgramsStorage Storage Options OrderPower-On Solving Hard Drive ProblemsSolving Hard Drive Problems Options Power-On OptionsControllers in Storage Storage Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Audio Devices, then click Solving Audio ProblemsSolving Audio Problems From the Control PanelSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsComputer. The Turn Off Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down or Turn OffTo select Shut Down or Turn Solving Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Use the Computer Setup to disable the embedded NIC Using the Compaq Restore CDSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Storage Controller Order, Solving Scsi ProblemsSolving Scsi Problems Storage Boot Order, and enableSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Code/Message Beeps Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Reference Guide for Control Panel. If the problemHardware Reference Guide for Control Panel ComputerNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Activity Beeps Probable Cause Recommended Action Diagnostic Keyboard LEDS, Front Panel LEDs and Audible CodesNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Introducing the Drive Protection System Drive Protection System DPSPanel Compaq Diagnostics Accessing DPS Through Compaq Diagnostics for WindowsSelect Storage IDE DPS Self-Test Accessing DPS Through Computer SetupMicrosoft Windows 98 and Microsoft Windows Setting up Analog/Digital Audio OutputMicrosoft Windows XP Microsoft Windows NTClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting