Compaq Compaq Evo Desktop manual Solving Keyboard and Mouse Problems, Solving Keyboard Problems

Troubleshooting Without Diagnostics

Solving Keyboard and Mouse Problems

If you encounter keyboard or mouse problems, see the documentation that came with your equipment and to the common causes and solutions listed in the following table.

Solving Keyboard Problems

Problem	Cause	Solution
Keyboard commands and	Keyboard connector	1. On the Windows desktop,
typing are not recognized	is not properly	click Start.
by the computer.	connected.	2. Click Shut Down or Turn Off
		Computer. The Turn Off
		Computer dialog box is
		displayed.
		3. Select Shut Down or Turn Off.
		4. After the shutdown is complete,
		reconnect the keyboard to the
		back of your computer and
		restart the computer.
	Program in use has	Shut down your computer using
	stopped responding	the mouse and then restart the
	to commands.	computer.
	Keyboard needs	See your Worldwide Limited
	repairs.	Warranty for details.
Cursor will not move using	The Num Lock key	Press the Num Lock key. The
the arrow keys on the	may be on.	Num Lock light should not be on if
keypad.		you want to use the arrow keys.

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