Compaq Compaq Evo Desktop, 177620-006 manual Numeric Codes and Text Messages

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Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

 

 

 

 

 

303-Keyboard

None

I/O board keyboard

1.

Reconnect keyboard with

Controller Error

 

controller.

 

computer turned off.

 

 

 

2.

Replace the system board.

 

 

 

 

 

304-Keyboard or

None

Keyboard failure.

1.

Reconnect the keyboard

System Unit Error

 

 

 

with computer turned off.

 

 

 

2.

Ensure that none of the

 

 

 

 

keys are depressed.

 

 

 

3.

Replace the keyboard.

 

 

 

4.

Replace the system board.

 

 

 

 

401-Parallel

2S*

IRQ address conflicts

Reset the IRQ.

Port 1 Address

 

with another device.

 

 

Assignment

 

 

 

 

Conflict

 

 

 

 

 

 

 

 

402-Monochrome

1L,2S*

Monochrome display

Replace the Monochrome

Adapter Failure

 

controller.

display controller.

 

 

 

 

403-Parallel Port

2S*

IRQ address conflicts

Reset the IRQ.

3 Address

 

with another device.

 

 

Conflict Detected

 

 

 

 

404-Parallel Port

2S*

Both external and

Address Conflict

 

internal ports are

Detected

 

assigned to

 

 

parallel port X.

1.Remove any parallel port expansion cards.

2.Clear CMOS.

3.Reconfigure card resources and/or run Computer Setup.

410-Audio

2S*

IRQ address conflicts

Reset the IRQ.

Interrupt Conflict

 

with another device.

 

 

 

 

 

411-Network

2S*

IRQ address conflicts

Reset the IRQ.

Interface Card

 

with another device.

 

Interrupt Conflict

 

 

 

*L = Long, S = Short

A–6

Troubleshooting Guide

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Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Computer Diagnostic Features Compaq Diagnostics for WindowsMenu Bar-File, Categories, Navigation, Level, Tab, Help Installing Compaq Diagnostics for Windows Tabs-Overview, Test, Status, Log, ErrorUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Compaq Configuration Record Utility Running Configuration Record UtilityCompaq Remote Diagnostics Enabling Agent Window FileStarting the Remote Diagnostics Enabling Agent Protecting Your Software Restoring Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Problem Cause Solution Solving General ProblemsSolving General Problems Control Panel Computer Setup See the Hardware Reference GuideNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Accessories System Tools Under Error-checking, clickClick Start Programs ScanDiskOrder Storage Storage OptionsPower-On Solving Hard Drive ProblemsSolving Hard Drive Problems Options Power-On OptionsControllers in Storage Storage Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Solving Audio Problems Solving Audio ProblemsFrom the Control Panel Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard ProblemsClick Shut Down or Turn Off Computer. The Turn OffSolving Mouse Problems To select Shut Down or TurnSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Using the Compaq Restore CD Use the Computer Setup to disable the embedded NICSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Scsi Problems Solving Scsi ProblemsStorage Boot Order, and enable Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Code/Message Beeps Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Control Panel. If the problem Reference Guide forControl Panel Computer Hardware Reference Guide forNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Probable Cause Recommended ActionNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Drive Protection System DPS Introducing the Drive Protection SystemAccessing DPS Through Compaq Diagnostics for Windows Panel Compaq DiagnosticsAccessing DPS Through Computer Setup Select Storage IDE DPS Self-TestSetting up Analog/Digital Audio Output Microsoft Windows 98 and Microsoft WindowsMicrosoft Windows NT Microsoft Windows XPClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting