Compaq Compaq Evo Desktop, 177620-006 manual Numeric Codes and Text Messages

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Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

1155-Serial Port

2S*

Both external and

Address Conflict

 

internal serial ports are

Detected

 

assigned to same IRQ.

1.Remove any serial port expansion cards.

2.Clear CMOS.

3.Reconfigure card resources and/or run Computer Setup or Windows utilities.

1201-System

2S*

Device IRQ address

Reset the IRQ.

Audio Address

 

conflicts with another

 

 

Conflict Detected

 

device.

 

 

 

 

 

 

1202-MIDI Port

2S*

Device IRQ address

Reset the IRQ.

Address Conflict

 

conflicts with another

 

 

Detected

 

device.

 

 

 

 

 

 

1203-Game Port

2S*

Device IRQ address

Reset the IRQ.

Address Conflict

 

conflicts with another

 

 

Detected

 

device.

 

 

 

 

 

 

 

1611-Fan failure

None

Chassis fan not

1.

Reconnect the fan.

detected

 

connected to the

2.

Replace the fan.

 

 

system board.

 

 

3.

Replace the system board.

 

 

 

 

 

 

 

 

1720-SMART

None

Hard drive is about

1.

Determine if hard drive

Hard Drive

 

to fail. (Some hard

 

is giving correct error

Detects Imminent

 

drives have a firmware

 

message. Run the Drive

Failure

 

patch that will fix an

 

Protection System test if

 

 

erroneous error

 

available.

 

 

message.)

2.

Apply firmware patch

 

 

 

 

 

 

 

if applicable. (See

 

 

 

 

www.compaq.com/

 

 

 

 

support/techpubs/

 

 

 

 

customer_advisories.)

 

 

 

3.

Back up contents and

 

 

 

 

replace hard drive.

*L = Long, S = Short

A–10

Troubleshooting Guide

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Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Computer Diagnostic Features Compaq Diagnostics for WindowsMenu Bar-File, Categories, Navigation, Level, Tab, Help Installing Compaq Diagnostics for Windows Tabs-Overview, Test, Status, Log, ErrorUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Compaq Configuration Record Utility Running Configuration Record UtilityCompaq Remote Diagnostics Enabling Agent Window FileStarting the Remote Diagnostics Enabling Agent Protecting Your Software Restoring Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Solving General Problems Solving General ProblemsProblem Cause Solution Control Panel Computer Setup See the Hardware Reference GuideNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Accessories System Tools Under Error-checking, clickClick Start Programs ScanDiskOrder Storage Storage OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsPower-On Power-On Options Controllers in Storage StorageOptions Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Solving Audio Problems Solving Audio ProblemsFrom the Control Panel Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsSolving Keyboard and Mouse Problems Solving Keyboard ProblemsClick Shut Down or Turn Off Computer. The Turn OffSolving Mouse Problems To select Shut Down or TurnSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Using the Compaq Restore CD Use the Computer Setup to disable the embedded NICSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Scsi Problems Solving Scsi ProblemsStorage Boot Order, and enable Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Beeps Probable Cause Recommended Action Control Panel. If the problem Reference Guide forControl Panel Computer Hardware Reference Guide forNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Probable Cause Recommended ActionNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Drive Protection System DPS Introducing the Drive Protection SystemAccessing DPS Through Compaq Diagnostics for Windows Panel Compaq DiagnosticsAccessing DPS Through Computer Setup Select Storage IDE DPS Self-TestSetting up Analog/Digital Audio Output Microsoft Windows 98 and Microsoft WindowsMicrosoft Windows NT Microsoft Windows XPClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting