Compaq 177620-006, Compaq Evo Desktop manual Numeric Codes and Text Messages

Post Error Messages

Numeric Codes and Text Messages

Code/Message Beeps Probable Cause Recommended Action

1721-SMART	None	Hard drive is about to
SCSI Hard Drive		fail. (Some hard drives
Detects Imminent		have a firmware patch
Failure		that will fix an
		erroneous error
		message).

1.Determine if hard drive is giving correct error message.

2.Apply firmware patch if applicable.

3.Back up contents and replace hard drive.

1782-Disk	None	Hard drive circuitry	1. Run Computer Setup.
Controller Failure		error.	2.	Clear CMOS.
			3.	Check cable seating/jumper
				settings.
			4.	Run hard drive diagnostics.
			5.	Disconnect additional
				drives.
			6.	Run the Drive Protection
				System test if available.
			7.	Check www.compaq.com/
				support/techpubs/
				customer_advisories/
				for possible changes when
				using Windows NT 4.0
				Service Pack 4.
			8.	Replace the hard drive.
			9.	Replace the system board.
1800-Tempera-	None	Internal temperature	1. Check that computer air
ture Alert		exceeds specification.		vents are not blocked and
				cooling fan is running.
			2.	Verify processor speed
				selection.
			3.	Replace the processor.
			4.	Replace the system board.

Troubleshooting Guide A–11