Compaq 177620-006, Compaq Evo Desktop manual Control Panel Computer, Hardware Reference Guide for

Page 53

Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

 

 

 

 

163-Time & Date

2S*

Invalid time or date in

Reset the date and time under

Not Set

 

configuration memory.

Control Panel (Computer

 

 

RTC (real-time clock)

Setup can also be used to

 

 

update the RTC date and time).

 

 

battery may need to

 

 

If the problem persists, replace

 

 

be replaced. Battery

 

 

the RTC battery. See the

 

 

life is approximately

 

 

Hardware Reference Guide for

 

 

3–5 years.

 

 

instructions on installing a new

 

 

 

 

 

 

battery, or contact your Compaq

 

 

 

authorized dealer or reseller for

 

 

 

RTC battery replacement.

 

 

 

 

 

 

CMOS jumper may not

Check for proper placement

 

 

be properly installed.

of the CMOS jumper if

 

 

 

applicable.

 

 

 

 

164-Memory Size

2S*

Memory configuration

1. Run Computer Setup or

Error

 

incorrect.

Microsoft Windows utilities.

 

 

 

2. Make sure your memory

 

 

 

module(s) are installed

 

 

 

properly.

 

 

 

3. If third party memory has

 

 

 

been added, test using

 

 

 

Compaq-only memory.

 

 

 

4. Verify proper memory

 

 

 

module type.

 

 

 

 

183-Invalid

2S*

System board jumper

Reset system board jumpers

Processor

 

improperly set.

to match processor and bus

Jumper Setting

 

 

speeds (select models).

*L = Long, S = Short

Troubleshooting Guide

A–3

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Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Compaq Diagnostics for Windows Computer Diagnostic FeaturesMenu Bar-File, Categories, Navigation, Level, Tab, Help Tabs-Overview, Test, Status, Log, Error Installing Compaq Diagnostics for WindowsUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Running Configuration Record Utility Compaq Configuration Record UtilityWindow File Compaq Remote Diagnostics Enabling AgentStarting the Remote Diagnostics Enabling Agent Restoring Your Software Protecting Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Problem Cause Solution Solving General ProblemsSolving General Problems See the Hardware Reference Guide Control Panel Computer SetupNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Under Error-checking, click Accessories System ToolsClick Start Programs ScanDiskStorage Storage Options OrderPower-On Solving Hard Drive ProblemsSolving Hard Drive Problems Options Power-On OptionsControllers in Storage Storage Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Solving Audio Problems Solving Audio ProblemsFrom the Control Panel Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsSolving Keyboard Problems Solving Keyboard and Mouse ProblemsClick Shut Down or Turn Off Computer. The Turn OffTo select Shut Down or Turn Solving Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Use the Computer Setup to disable the embedded NIC Using the Compaq Restore CDSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Solving Scsi Problems Solving Scsi ProblemsStorage Boot Order, and enable Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Code/Message Beeps Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Reference Guide for Control Panel. If the problemHardware Reference Guide for Control Panel ComputerNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Activity Beeps Probable Cause Recommended Action Diagnostic Keyboard LEDS, Front Panel LEDs and Audible CodesNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Introducing the Drive Protection System Drive Protection System DPSPanel Compaq Diagnostics Accessing DPS Through Compaq Diagnostics for WindowsSelect Storage IDE DPS Self-Test Accessing DPS Through Computer SetupMicrosoft Windows 98 and Microsoft Windows Setting up Analog/Digital Audio OutputMicrosoft Windows XP Microsoft Windows NTClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting