Compaq Compaq Evo Desktop, 177620-006 manual Solving Hardware Installation Problems

Troubleshooting Without Diagnostics

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a plug and play device, Windows 98, Windows 2000, and Windows XP automatically recognize the device and configure the computer. If you install a non–plug and play device, you must reconfigure the computer after completing installation of the new hardware. In Windows 98 or Windows 2000, select the Add New Hardware icon in the Control Panel (for Windows XP, use the Add Hardware Wizard) and follow the instructions that appear on the screen. To reconfigure the computer in Windows NT 4.0 after installing new hardware, use the utility provided with the hardware.

Solving Hardware Installation Problems

Problem Cause Solution

A new device is not recognized as part of the system.

Device is not seated or connected properly.

Ensure that the device is properly and securely connected and that pins in the connector are not bent down.

Cable(s) of new	Ensure that all cables are properly
external device are	and securely connected and that
loose or power cables	pins in the cable or connector are
are unplugged.	not bent down.
Power switch of new	Turn off the computer, turn on the
external device is not	external device, then turn on the
turned on.	computer to integrate the device
	with the computer system.

When the system advised you of changes to the configuration, you did not accept them.

Reboot the computer and follow the instructions for accepting the changes.

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