Compaq Compaq Evo Desktop, 177620-006 manual ROM Bios

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Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

 

 

 

 

1801

None

Processor is not

Upgrade BIOS to proper

 

 

supported by

version.

 

 

ROM BIOS.

 

 

 

 

 

1998-Master

1L, 2S*

The previously saved

Run Computer Setup and

Boot Record has

 

copy of the MBR has

save the MBR of the current

been lost.

 

been corrupted.

bootable disk.

 

 

 

 

1999-Master

1L*

The current MBR

Use extreme caution. The

Boot Record has

 

does not match the

MBR may have been updated

changed.

 

previously saved copy

due to normal disk maintenance

 

 

of the MBR.

activities (disk manager, fdisk,

 

 

 

or format). Replacing the

 

 

 

previously saved MBR in such

 

 

 

situations can cause data loss.

 

 

 

If you are certain the MBR

 

 

 

change is unintentional and

 

 

 

undesired (e.g. due to a virus),

 

 

 

then run Computer Setup and

 

 

 

restore the previously saved

 

 

 

MBR copy. Otherwise, run

 

 

 

Computer Setup and either

 

 

 

disabled MBR security or

 

 

 

save the MBR of the current

 

 

 

bootable disk.

2000-Master

1L, 2S*

The current bootable

Boot Record

 

hard drive is not the

Hard Drive has

 

same as the one that

changed.

 

was present when

 

 

MBR Security was

 

 

enabled.

Run Computer Setup and either disable MBR security or save the MBR of the current bootable disk.

*L = Long, S = Short

A–12

Troubleshooting Guide

Image 62
Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Computer Diagnostic Features Compaq Diagnostics for WindowsMenu Bar-File, Categories, Navigation, Level, Tab, Help Installing Compaq Diagnostics for Windows Tabs-Overview, Test, Status, Log, ErrorUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Compaq Configuration Record Utility Running Configuration Record UtilityCompaq Remote Diagnostics Enabling Agent Window FileStarting the Remote Diagnostics Enabling Agent Protecting Your Software Restoring Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Problem Cause Solution Solving General ProblemsSolving General Problems Control Panel Computer Setup See the Hardware Reference GuideNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check Click Start Programs Accessories System ToolsUnder Error-checking, click ScanDiskOrder Storage Storage OptionsPower-On Solving Hard Drive ProblemsSolving Hard Drive Problems Options Power-On OptionsControllers in Storage Storage Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems From the Control Panel Solving Audio ProblemsSolving Audio Problems Audio Devices, then clickSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsClick Shut Down or Turn Off Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Computer. The Turn OffSolving Mouse Problems To select Shut Down or TurnSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Using the Compaq Restore CD Use the Computer Setup to disable the embedded NICSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Storage Boot Order, and enable Solving Scsi ProblemsSolving Scsi Problems Storage Controller Order,Solving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Code/Message Beeps Probable Cause Recommended Action Post Numeric Codes and Text MessagesNumeric Codes and Text Messages Control Panel. If the problem Reference Guide forControl Panel Computer Hardware Reference Guide forNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Activity Beeps Probable Cause Recommended ActionNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Using the Cmos ButtonCmos button Using Computer Setup to Reset Cmos Drive Protection System DPS Introducing the Drive Protection SystemAccessing DPS Through Compaq Diagnostics for Windows Panel Compaq DiagnosticsAccessing DPS Through Computer Setup Select Storage IDE DPS Self-TestSetting up Analog/Digital Audio Output Microsoft Windows 98 and Microsoft WindowsMicrosoft Windows NT Microsoft Windows XPClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting