Compaq 177620-006, Compaq Evo Desktop manual Hardware Reference Guide

Page 55

Post Error Messages

Numeric Codes and Text Messages

Code/Message

Beeps

Probable Cause

Recommended Action

 

 

 

 

 

213-Incompatible

2S*

A memory module

1.

Verify proper memory

Memory Module

 

in memory socket

 

module type.

in Memory

 

identified in the error

2.

Try another memory

Socket(s) X, X, ...

 

message is missing

 

 

socket.

 

 

critical SPD

 

 

 

3.

Replace DIMM with a

 

 

information, or is

 

 

 

module conforming to

 

 

incompatible with the

 

 

 

 

the SPD standard.

 

 

chipset.

 

 

 

 

 

 

 

 

 

 

214-Memory

None

A specific error has

1.

Verify proper memory

Device Failure.

 

occurred in a memory

 

module type.

Error code: XX,

 

device installed in the

2.

Try another memory

Memory Module

 

identified socket.

 

 

socket.

Socket(s): XX

 

 

 

 

 

3.

Replace memory module if

 

 

 

 

 

 

 

problem persists.

 

 

 

 

215-RIMM

None

RIMMs not properly

All RIMM sockets must be

Configuration

 

installed.

populated with either RIMMs

Error

 

 

or CRIMMs starting with

 

 

 

socket 1. On dual channel

 

 

 

systems, there must be a

 

 

 

RIMM in each channel. See

 

 

 

the Hardware Reference Guide

 

 

 

for a list of RIMM installation

 

 

 

guidelines.

 

 

 

 

 

301-Keyboard

None

Keyboard failure.

1.

Reconnect keyboard with

Error

 

 

 

computer turned off.

 

 

 

2.

Check connector for bent or

 

 

 

 

missing pins.

 

 

 

3.

Ensure that none of the

 

 

 

 

keys are depressed.

 

 

 

4.

Replace keyboard.

 

 

 

 

*L = Long, S = Short

 

 

 

Troubleshooting Guide

A–5

Image 55
Contents Troubleshooting Guide Troubleshooting Guide Sixth Edition May Document Part Number Contents Installing Scsi Drivers for Windows NT Installation Index Compaq Diagnostics for Windows Computer Diagnostic FeaturesMenu Bar-File, Categories, Navigation, Level, Tab, Help Tabs-Overview, Test, Status, Log, Error Installing Compaq Diagnostics for WindowsUsing Categories in Compaq Diagnostics for Windows Running Diagnostic Tests in Compaq Diagnostics for Windows Computer Diagnostic Features Running Configuration Record Utility Compaq Configuration Record UtilityWindow File Compaq Remote Diagnostics Enabling AgentStarting the Remote Diagnostics Enabling Agent Restoring Your Software Protecting Your SoftwareTroubleshooting Without Diagnostics Helpful Hints Solving General Problems Solving General ProblemsProblem Cause Solution See the Hardware Reference Guide Control Panel Computer SetupNum Lock key Solving Power Supply Problems Solving Power Supply ProblemsSolving Power Supply Problems Solving Diskette Problems Solving Diskette ProblemsUse Computer Setup to check ScanDisk Accessories System ToolsUnder Error-checking, click Click Start ProgramsStorage Storage Options OrderSolving Hard Drive Problems Solving Hard Drive ProblemsPower-On Controllers in Storage Storage Power-On OptionsOptions Storage Boot Order list Solving Display Problems Solving Display ProblemsSolving Display Problems Solving Display Problems Audio Devices, then click Solving Audio ProblemsSolving Audio Problems From the Control PanelSolving Audio Problems Troubleshooting Without Diagnostics Solving Printer Problems Solving Printer ProblemsComputer. The Turn Off Solving Keyboard and Mouse ProblemsSolving Keyboard Problems Click Shut Down or Turn OffTo select Shut Down or Turn Solving Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems Solving Network Problems Solving Network ProblemsUnder the Computer Setup Use the Computer Setup to disable the embedded NIC Using the Compaq Restore CDSolving Processor Problems Solving Processor ProblemsSolving Memory Problems Solving Memory ProblemsSolving Memory Problems Storage Controller Order, Solving Scsi ProblemsSolving Scsi Problems Storage Boot Order, and enableSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving CD-ROM and DVD Problems Solving Software Problems Solving Software ProblemsContacting Compaq Customer Support Numeric Codes and Text Messages Post Numeric Codes and Text MessagesCode/Message Beeps Probable Cause Recommended Action Reference Guide for Control Panel. If the problemHardware Reference Guide for Control Panel ComputerNumeric Codes and Text Messages Hardware Reference Guide Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages Numeric Codes and Text Messages ROM Bios Run Computer Setup Activity Beeps Probable Cause Recommended Action Diagnostic Keyboard LEDS, Front Panel LEDs and Audible CodesNum Lock LED On Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes Second on select Password Security and Resetting Cmos Resetting the Password Jumper Using the Cmos Button Clearing and Resetting the CmosCmos button Using Computer Setup to Reset Cmos Introducing the Drive Protection System Drive Protection System DPSPanel Compaq Diagnostics Accessing DPS Through Compaq Diagnostics for WindowsSelect Storage IDE DPS Self-Test Accessing DPS Through Computer SetupMicrosoft Windows 98 and Microsoft Windows Setting up Analog/Digital Audio OutputMicrosoft Windows XP Microsoft Windows NTClick Properties Click Settings Installing Scsi Drivers for Windows NT Installation Installing Scsi Drivers for Windows NT Installation Index Index-2 Protecting