Sanyo DS36930, DS32920, DS27930 manual Or call toll free, Press VCR, CABLE, DVD, SAT, or AUX key

HELPFUL HINTS (Problems/Solutions)

Before calling for assistance, please check the condition that most closely resembles your problem in the following chart, then try the solutions for that condition. Visit our Web site at www.sanyoctv.com

or call toll free 1-800-877-5032.

Problem:	Check these Conditions:		Try these Solutions:
TV turns off	●	Check signal (Cable/Ant.) connection.	●	Press POWER key.
automatically.	●	Power surge protection feature.	●	The sleep timer may have been set.
			●	Unplug TV momentarily.
No picture, poor	●	Check antenna connections.	●	Adjust antenna.
picture, or wavy lines	●	May be station trouble.	●	Try a different channel.
in picture.	●	Brightness or Contrast misadjusted.	●	Press RESET key.
	●	Possible interference from household	●	Turn off Mixer, Drill, Blender, etc.
		appliance.
Black box on screen.	●	Caption Text Mode without display	●	Press RESET key twice.
		information.	●	Switch OFF Captions (see page 17).
Poor color or	●	Check if program is in color.	●	Try a different channel.
no color.	●	Check antenna connections.	●	Adjust antenna.
	●	Color or Tint misadjusted.	●	Press RESET key twice.
	●	May be station trouble.
Blue Screen with	●	Check Audio/Video connections.	●	Press INPUT key.
Video1, Video2 or	●	Check external equipment connections.	●	Switch on external equipment.
Component 3 displayed.	●	Check DVD setting.	●	Set DVD component output to interlaced.
No sound, poor sound.	●	May be station trouble.	●	Try a different channel.
No sound on some	●	May be MUTE function.	●	Adjust Volume.
channels.	●	Check Audio/ Video connections.	●	Press RESET key twice.
No TV stereo sound.	●	Check if station is broadcasting a true MTS	●	Select Stereo from Audio on-screen
		stereo signal.		menu.
No TV SAP sound.	●	Check if station is broadcasting a SAP signal.	●	Select SAP from Audio on-screen menu.
No Cable channels	●	Cable Channel Indicator C should appear	●	Select Cable from Antenna on-screen
above number 13.		next to channel number.		menu; then start CH. (channel) Search
				using the menu.
No UHF channels,	●	Cable Channel Indicator C should not	●	Select VHF/UHF from Antenna on-screen
VHF OK.		appear next to channel number.		menu; then start CH. (channel) Search
				using the menu.
Cannot select or scan	●	Channel may be removed from memory.	●	Select CH. Scan Memory and manually add
some channels.	●	Check antenna connections.		channels or start CH. (channel) search.
	●	V-Guide is set to block	●	Press RESET key to clear setting.
		programming (see pages 15 ~ 16).	●	Set V-Guide to OFF or press RESET key.
No Captioning.	●	Check if station is broadcasting a Closed-	●	Select Caption1 or Caption2 (see page 17).
		Caption signal. Select another channel.
Menu System words	●	May be a different language is selected.	●	Reselect menu language choice using the
seem misspelled.				on-screen menu or press RESET key.
Remote Control	●	Check batteries, then see if TV is plugged in.	●	Replace batteries.
will not work TV.	●	Press TV key.	●	Aim remote control at front of TV.
Remote Control will	●	Press VCR, CABLE, DVD, SAT, or AUX key.	●	Re-enter brand code (see pages 9~11).
not operate VCR, Cable	●	Check external equipment.
Box, DVD, and Satellite
Receiver.
Cabinet makes	●	This is a normal condition during warm-up and cool
popping sound.
		down of the plastic cabinet parts.

18