Sony CCD-TRV11, CCD-TRV21 operation manual Picture, Others, Symptom Cause and/or Corrective Actions

Symptom	Cause and/or Corrective Actions
The date or time indicator	• Reset the date and time. (p.43)
disappears.
Recording stops in a few	• START/STOP MODE switch is set to		or 5 SEC.
seconds.	mSet it to	. (p.33)

Picture

Symptom	Cause and/or Corrective Actions
The image on the viewfinder		• The viewfinder lens is not adjusted.
screen is not clear.		mAdjust the viewfinder lens. (p.13)
A vertical band appears when		• The contrast between the subject and background is
a subject such as lights or a		too high. The camcorder is not malfunctioning.
candle flame is shot against a		mChange locations.
dark background.
The picture is “noisy”.		• The video heads may be dirty.
		mClean the heads using the Sony V8-25CLH cleaning cassette.
		(p.49)
The picture does not appear		• The LCD panel is open.
in the viewfinder.		mClose the LCD panel. (p.17)
The picture does not appear		• Incorporated fluorescent tube is worn out.
on the LCD screen.		mPlease contact your nearest Sony dealer.
A vertical band appears when		• The camcorder is not malfunctioning.
shooting a very bright subject.
An unknown picture is displayed.		• The camcorder operates in Demo mode.
		mExit the Demo mode. (p.69)

Others

Symptom	Cause and/or Corrective Actions
The supplied Remote		• COMMANDER is set to OFF.
Commander does not work .		mSet it to ON. (p.37)
		• Something is blocking the infrared rays.
		mRemove the obstacle.
		• The battery is not inserted with the correct polarity.
		mInsert the battery with the correct polarity. (p.67)
		• The batteries are dead.
		mInsert new ones. (p.67)
There is dust in the viewfinder.		• Detach the eyecup and clean the viewfinder lens. (p.50)
Bubbles appear inside the lens.		• When you use the camcorder where the air pressure is low

such as on a mountain or in an airplane,you may find bubbles inside the lens. This is not a malfunction. Bubbles will usually disappear after about a week. But, how long it takes depends on the air pressure and use.

(to be continued)

Additional information Información adicional

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CCD-TRV11/TRV21 3-856-152-52.E/S