Kenmore 110.2405#, 110. 2404#, 110.2403# manual Troubleshooting

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TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Washer won't fill, rinse or wash

Does the water level seem too low, or does the washer appear to not fill completely?

The top of the agitator is much higher than the highest water level. This creates a perception that the washer is not filling completely. This is normal.

Check the following:

Is the power cord plugged into a grounded 3 prong outlet?

Is there power at the plug? Check electrical source or call electrician.

Are the hot and cold water faucets turned on? Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

Is the lid open?

The lid must be closed during operation. The washer will not operate with the lid open.

Washer stops

Checkthe following:

Is the power cord plugged into a grounded 3 prong outlet? Are the hot and cold water faucets turned on?

Is the water inlet hose kinked?

Are the water inlet valve screens clogged?

Is there power at the plug?

Check electrical source or call electrician.

Has a fuse blown or has the circuit breaker tripped?

Excessive sudsing

Was the cycle interrupted and then CATALYST _ Cleaning

Action selected?

The CATALYST® Cleaning Action should be started on a dry load only. The CATALYSTSCleaning Action should not be selected after the tub has started filling with water.

Did you select CATALYST _ Cleaning Action and use a hand-washing detergent?

Most detergents formulated for hand-washing are not meant for the CATALYST _Cleaning Action. Use the Handwash cycle and appropriate speed select setting if using a hand-wash detergent.

Washer won't drain or spin

Is the drain hose clogged, or the end of the drain hose more than 96 in. (244 cm) above the floor?

See "Installation Instructions" for proper installation of drain hose.

Is the lid open?

The lid must be closed during operation. The washer will not operate with the lid open.

Is there excessive sudsing?

Always measure detergent. Follow manufacturer's directions. If you have very soft water, you may need to use less detergent.

Most detergents formulated for hand-washing are not meant for the CATALYST" Cleaning cycle. Use the Handwash cycle and appropriate speed select setting if using a hand-wash detergent.

If problem continues, call electrician.

Are you using an extension cord?

Do not use an extension cord.

Is the lid open?

The lid must be closed during operation. The washer will not operate with the lid open.

Is the Cycle Selector Control (Timer) knob lined up and pulled out?

Turn Cycle Selector Control (Timer) knob to cycle and pull out to start washer. If washer still doesn't start, push knob back in, turn slightly to the right and pull out again.

Is the washer overloaded?

Is your voltage low?

Check electrical source or call electrician. Do not use an extension cord.

Washer continues to fill or drain, or the cycle seems stuck

Does the drain hose fit too tightly in the standpipe, or is it taped to the standpipe?

The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See "Installation Instructions."

Washer makes noise

Wash smaller loads. See "Starting Your Washer" for maximum load size.

Is the load balanced, and is the washer level?

The wash load should be balanced. See "Starting Your Washer" for maximum load size.

The washer must be level. The front feet should be properly installed and the nuts tightened. Reset the rear leveling legs if needed. See "Installation Instructions."

Are the self-adjusting rear feet installed?

Can you hear water spraying? This is part of the wash action.

If water is drained quickly from the washer, you may hear air being pulled through the pump. This happens during the end of draining. It is normal.

When the cycle changes from washing to draining or spinning, you may hear a noise as the drive system shifts. This is normal.

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Contents Action de nettoyage Catalyst Table of Contents Kenmore Elite Washer Warranty Washer Safety Your safety and the safety of others are very importantInstallation Requirements Parts suppliedAlternate Parts If You Have You Will Need to BuyRecessed area or closet installation Laundry tub drain system viewFloor drain system view Standpipe drain system wall or floor views IInstallation Instructions ¢blTo prevent drain water from going back into the washer For standpipe or laundry tub drain systemsConnect the inlet hoses to the water faucets Clear the water lines Install the front leveling feetConnect the inlet hoses to the washer Water Level and Temperature Total Care TM AgitatorKing SiZE TM Capacity Triple Smart TM DispensersWasher USE Catalysp Cleaning Action Water Temp Use for HotWarm To stop or restart your washerHandwashplus NormalFinedelicates Laundry Tips WashrinseWasher Care Troubleshooting Is the washer installed on a solid floor? Are you using a gentle wash cycle?Are you washing items with metal snaps, buckles or zippers? Are you washing a small load?Was the wash temperature too low? Load is wrinkled Did you unload the washer promptly?Are the hot and cold water hoses reversed? Load is tangled or twisted Did you overload the washer?Proteccion Garantia DE LA Lavadora Kenmore Elite Seguridad DE LA Lavadora Su seguridad y la seguridad de los demds es muy importanteRequisitos DE Instalacion Piezas proporcionadasPiezas alternativas MY-HOME Si tieneSistema de desagiie en un lavadero vista Instalaci6n en un brea empotrada o en un cl6setSistema de desagiie en el piso vista Instrucciones DE Instalacion Instrucciones Para LA Conexion AtierraManguera de desagOe Tope estriado Abrazadera Gabinete Para sistemas de desagiJe por tubo vertical o a travds del Para evitar que el agua de desagLie vuelva a la lavadoraLimpie las tuberias del agua Conecte las mangueras de entrada a la lavadoraRevise si hay prdidas de agua Instale las patas niveladoras delanterasBeneficios USO DE LA Lavadora Temperatura del Para usar con Para detener o reanudar la marcha de la lavadoraUltraclean Velocidad intensa Heavy Duty Velocidad de secado en el tendedero Hang DryVelocidad delicada Delicate LavadoenjuagueConsejos DE Lavanderia Cuidado DE LA Lavadora ImportanteEst& abierta la tapa? La lavadora se detiene Revise Io siguienteHay corriente en el enchufe? Est& sobrecargada la lavadora?Est& iavando una carga pequea? La lavadora pierde agua Revise Io siguienteEst& obstruido el lavadero o el desagBe? La carga?Catalyst CATALYST?Table DES Matieres GarantieEntretien Couverture ArriiereGarantie DE LA Laveuse Kenmore Elite Securite DE LA Laveuse Votre sdcuritd et celle des autres est trbs importanteAutres pices Exigences DinstallationMY-HOME Si vous avez Vous devrez acheter Installation dans un encastrement ou un placard II vous faudraLevier de buanderie illustration Siphon de plancher illustrationInstructions DE Liaison LA Terre Instructions Dinstallation Raccordement des tuyaux darrive deau aux robinets Pour empcher Ieaude vidange de refluer dans la laveusePurger les canalisations deau Raccorder les tuyaux darriv6e deau la laveuseInstallation des pieds de nivellement avant Inspection recherche des fuitesCaracteristiques ET Avantages Utilisation DE LA Laveuse Tilde Temp. de Ieau Utilisation ChaudePour arrter et remettre la laveuse en marche Deucate Normal RemarquesHandwash Handwash Plus Hanodry Lavagerinage Conseils DE Lessivage Entretien DE LA LaveuseRdinstallation de la laveuse Preparation de la laveuse pour lhiverAvant de rutUiser la laveuse Transport de la laveuseLavez-vous une petite charge? Fuites deau de la laveuse V6rifier ce qui suitU6vier ou le tuyau sont-Us obetru6s? Avez-vous utilis un ringage Ieaufroide?Avez-vous bien tri6 la charge? Avez-vous dcharg la laveuse tout de suite?La tempdrature de iavage tait-eiletrop basse? Vtements endommagds Vrifier ce qui suit8oo-488-1222