Avaya 2030, 2050, 2060 manual Using the Notepad, Switching to Handsfree, Changing the Call Volume

Page 16

Page 16 - Actions During a Call

Using the Notepad

Using the Notepad

Whilst on an external call or listening to a Voice Mail message, you can store a number for future use on the Notepad. Please note that you have a maximum of five redial stores that are shared by both save last external number and Notepad numbers, e.g. Three saved last external numbers and two Notepad numbers (see page 9).

To store number on the Notepad:

1.When, with an external call in progress or whilst listening to a Voice Mail message, you wish to store another external number, press SCROLL and

•NOTEPAD.

2.Key the external number (do not add the access prefix, this is automatically added when the number is recalled from storage).

3.Press DONE to store the number.

To dial a number from the Notepad:

1.Press SPEED DIAL and then •DIALLED and select from the last five stored numbers (move between them by pressing the lower left and right • symbols). When the number you require is shown press •CALL.

Switching to Handsfree

You can switch between handsfree (speaker) and handset operation without interrupting the call.

To switch from the handset to speaker:

1.Press SPEAKER.

You can now replace the handset without ending the call.

Changing the Call Volume

You can change the caller volume during a call. The phone has separate volume levels for both the speaker and the handset.

To change the call volume:

1.During a call, press VOLUME. (To change volume without making a call, lift the handset or press ANSWER/RELEASE first).

2.A slider appears. Adjusts this using the -keys on its left (softer) and right (louder).

3.When finished, press DONE.

Page 16 - Actions During a Call

INDeX 10.0 2030/50/60 User's Guide

Using the Notepad

38DHB0002UKFN Issue 2 (07/2002)

Page 15 Page 17
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Contents INDeX Contents Contents Other Features Phone SettingsRinger Controls Voice ManagerUsing This Guide What Features Can I Use?Introduction Further HelpDisplay Phone Features Using Soft Keys and the Scroll KeyIntroduction to Display Phones Override and PassTones & Ringing On-Hook Dialling, Speaker & Answer ReleasePhone Lamp Making Internal Calls Making CallsMaking a Page Call Making External Calls Redialling External NumbersTo make a call using an Alpha Group search of the INDeX To make a call using Dial by Name search of the INDeXMaking Calls from the INDeX Directory By Alpha Group By Dial by NameUsing Speed Dials Speed DialsStoring Personal Speed Dials To dial a system speed dial by nameRoaming PINs PIN & Account CodesIf Enter Account Appears If Enter PIN AppearsBusy or Unanswered Options If Busy or UnansweredArrange a Callback To arrange a CallbackLeave a Message Camp On and WaitIntrude Monitoring a CallActions During a Call Create a Conference CallSwitching to Handsfree Using the NotepadChanging the Call Volume Adding Voluntary Account Codes Software ReleaseMuting Calls RecallAlarms Triple Ring, Music or Recorded Message Answering CallsAnswering Normal Calls Answering a Page CallAnswering a Callback Answering Other Extensions Call PickupAutomatic Calls Hotline Operation Automatic External Call ConnectionTransferring Calls Transfer, Park & Hold CallsHolding Calls Parking Calls Dialling AheadUsing Diverts Diverting CallsTo access the Voice Manager Divert DestinationsSetting the Divert Types and Personal Numbers To set frequently used Divert All numbersTo set infrequently used Divert All numbers To set Divert on Busy or No AnswerSwitching Divert All On/Off Switching No Calls On/OffTo switch divert off To select the divert all destinationDisplaying an Absence Message Forwarding CallsTo select an absence message To set a forwardUsing DSS Keys Setting Up a DSS KeyDSS Keys DSS Key Label BLF Status LampsDSS Key Label Template Interruptions During a Call Answering a Call WaitingAnswering an Alert Single Pips IntrusionACD Working ACD on 2050 Phones?Starting ACD Working Logging On Stopping ACD Calls Temporarily BusySetting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeChanging the Soft DSS Usage Using Soft DSS Keys To make a call using a Soft DSS keyManager-Secretary Working Soft DSS Key DisplayPark Transferring Calls Remotely Switching No Calls/Divert On/OffAlerting a Busy Extension Changing the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutOther Features Personal AlarmsTo set a personal alarm To add or remove an alarm message Press MessageMissed Calls GroupTo join/leave a group or groups To select which group you wish to join/leaveHot Desking Message Waiting IndicationPhone Passcode Phone SettingsBackground Music Locking/Unlocking the Phone Displaying Phone DetailsLanguage Controls Using Any Phone Voice ManagerVoice Manager Functions Listening to Voice MessagesModifying Your Mailbox Changing Your Temporary GreetingDial 1 Divert for Incoming Calls Leaving Voice Mail MessagesNight Service System Manager PhonesWhat are System Manager Phones? Changing the TimeChanging the Date Recording ACA MessagesTo set the date To play/record an ACA moduleGeneral Phone Usage Good Phone UsageAnswering Calls Glossary Account CodesIndex AlertAL7 1LZ
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2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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