Avaya 2060, 2050, 2030 manual Contents

Page 2

Page 2 - Contents

 

Contents

 

Introduction

5

Using This Guide

5

What Features Can I Use?

5

Further Help

5

Display Phone Features

6

Introduction to Display Phones

6

Using Soft Keys and the SCROLL Key

6

On-Hook Dialling, Speaker & Answer Release

7

Tones & Ringing

7

The Phone Lamp

7

Making Calls

8

Notes on Making Calls

8

Making Internal Calls

8

Making a Page Call

8

Making External Calls

9

Redialling External Numbers

9

Making Calls from the INDeX Directory

10

Speed Dials

11

Using Speed Dials

11

Storing Personal Speed Dials

11

PIN & Account Codes

12

If ENTER ACCOUNT Appears

12

If ENTER PIN Appears

12

Roaming PIN's

12

Busy or Unanswered

13

Options If Busy or Unanswered

13

Arrange a Callback

13

Leave a Message

14

Camp On and Wait

14

Intrude

14

Monitoring a Call

14

Actions During a Call

15

Create a Conference Call

15

Using the Notepad

16

Switching to Handsfree

16

Changing the Call Volume

16

Adding Voluntary Account Codes

17

Software Release

17

Muting Calls

17

Recall

17

Answering Calls

18

Answering Normal Calls

18

Answering a Page Call

18

Answering a Message

18

Alarms - Triple Ring, Music or Recorded Message

18

Answering a Callback

19

Answering Other Extensions - Call Pickup

19

Automatic Calls - Hotline Operation

19

Automatic External Call Connection

19

Page 2 - Contents

INDeX 10.0 2030/50/60 User's Guide

 

38DHB0002UKFN Issue 2 (07/2002)

Page 1 Page 3
Image 2
Page 1 Page 3
Contents INDeX Contents Contents Ringer Controls Other FeaturesPhone Settings Voice ManagerIntroduction Using This GuideWhat Features Can I Use? Further HelpIntroduction to Display Phones Display Phone FeaturesUsing Soft Keys and the Scroll Key Override and PassPhone Lamp On-Hook Dialling, Speaker & Answer ReleaseTones & Ringing Making a Page Call Making CallsMaking Internal Calls Making External Calls Redialling External NumbersMaking Calls from the INDeX Directory To make a call using an Alpha Group search of the INDeXTo make a call using Dial by Name search of the INDeX By Alpha Group By Dial by NameStoring Personal Speed Dials Using Speed DialsSpeed Dials To dial a system speed dial by nameIf Enter Account Appears Roaming PINsPIN & Account Codes If Enter PIN AppearsArrange a Callback Busy or UnansweredOptions If Busy or Unanswered To arrange a CallbackIntrude Leave a MessageCamp On and Wait Monitoring a CallActions During a Call Create a Conference CallChanging the Call Volume Using the NotepadSwitching to Handsfree Muting Calls Adding Voluntary Account CodesSoftware Release RecallAnswering Normal Calls Alarms Triple Ring, Music or Recorded MessageAnswering Calls Answering a Page CallAutomatic Calls Hotline Operation Answering a CallbackAnswering Other Extensions Call Pickup Automatic External Call ConnectionHolding Calls Transfer, Park & Hold CallsTransferring Calls Parking Calls Dialling AheadUsing Diverts Diverting CallsTo access the Voice Manager Divert DestinationsTo set infrequently used Divert All numbers Setting the Divert Types and Personal NumbersTo set frequently used Divert All numbers To set Divert on Busy or No AnswerTo switch divert off Switching Divert All On/OffSwitching No Calls On/Off To select the divert all destinationTo select an absence message Displaying an Absence MessageForwarding Calls To set a forwardDSS Keys Setting Up a DSS KeyUsing DSS Keys DSS Key Label Template BLF Status LampsDSS Key Label Answering an Alert Interruptions During a CallAnswering a Call Waiting Single Pips IntrusionStarting ACD Working Logging On ACD WorkingACD on 2050 Phones? Stopping ACD Calls Temporarily BusyPlanning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys Changing the Soft DSS Usage Changing the Soft DSS Display ModeChanging the Soft DSS Extensions Manager-Secretary Working Using Soft DSS KeysTo make a call using a Soft DSS key Soft DSS Key DisplayAlerting a Busy Extension Remotely Switching No Calls/Divert On/OffPark Transferring Calls Ringer Controls Changing the Ringer VolumeSwitching the Ringer On/Off Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutTo set a personal alarm Other FeaturesPersonal Alarms To add or remove an alarm message Press MessageTo join/leave a group or groups Missed CallsGroup To select which group you wish to join/leaveHot Desking Message Waiting IndicationBackground Music Phone SettingsPhone Passcode Language Controls Displaying Phone DetailsLocking/Unlocking the Phone Voice Manager Functions Using Any PhoneVoice Manager Listening to Voice MessagesModifying Your Mailbox Changing Your Temporary GreetingDial 1 Divert for Incoming Calls Leaving Voice Mail MessagesWhat are System Manager Phones? Night ServiceSystem Manager Phones Changing the TimeTo set the date Changing the DateRecording ACA Messages To play/record an ACA moduleAnswering Calls Good Phone UsageGeneral Phone Usage Glossary Account CodesIndex AlertAL7 1LZ
Related manuals
Manual 32 pages 52.01 Kb Manual 51 pages 4.46 Kb

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
Top Page Image Contents