Avaya 2050, 2030, 2060 manual Making External Calls, Redialling External Numbers

Page 9

Making External Calls

Making Calls – Page 9

Making External Calls

The system may apply call barring to some or all external numbers. You can also lock your phone (see page 41) or bar it by wrong passcode entry (see page 40).

To dial an external call:

1.Dial 9 to get an external line. Your System Manager will inform you if you need to dial a different number.

If "ENTER ACCOUNT" appears, see page 12.

If "ENTER PIN" appears, see page 12.

2.Dial the external telephone number.

If "CALL BARRED" appears check with your system manager.

3.When answered, use the handset or work handsfree.

Redialling External Numbers

You can either redial the last external number dialled, select from one of the last five external numbers dialled or save the last external number dialled. Please note that you have a maximum of five redial stores that are shared by both save last external number and Notepad numbers, e.g. Three saved last external numbers and two Notepad numbers (see page 16).

To redial the last external number used:

1. Press REDIAL to repeat the last external number used (including speed dials).

To save the last external number used:

1.Whilst making an external call, press SAVE. This stops the number being removed as you make further external calls until you choose to press DELETE. The dialled numbers facility stores a maximum of five numbers including both Notepad and saved last external numbers (see page 16).

To redial one of the last five external numbers used:

1.Press SPEED DIAL and then DIALLED and select from the last five stored numbers (move between them by pressing the lower left and right symbols). When the number you require is shown press CALL.

INDeX 10.0 2030/50/60 User's Guide

Making Calls – Page 9

38DHB0002UKFN Issue 2 (07/2002)

Making External Calls

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Contents INDeX Contents Contents Phone Settings Other FeaturesRinger Controls Voice ManagerWhat Features Can I Use? Using This GuideIntroduction Further HelpUsing Soft Keys and the Scroll Key Display Phone FeaturesIntroduction to Display Phones Override and PassOn-Hook Dialling, Speaker & Answer Release Tones & RingingPhone Lamp Making Calls Making Internal CallsMaking a Page Call Redialling External Numbers Making External CallsTo make a call using Dial by Name search of the INDeX To make a call using an Alpha Group search of the INDeXMaking Calls from the INDeX Directory By Alpha Group By Dial by NameSpeed Dials Using Speed DialsStoring Personal Speed Dials To dial a system speed dial by namePIN & Account Codes Roaming PINsIf Enter Account Appears If Enter PIN AppearsOptions If Busy or Unanswered Busy or UnansweredArrange a Callback To arrange a CallbackCamp On and Wait Leave a MessageIntrude Monitoring a CallCreate a Conference Call Actions During a CallUsing the Notepad Switching to HandsfreeChanging the Call Volume Software Release Adding Voluntary Account CodesMuting Calls RecallAnswering Calls Alarms Triple Ring, Music or Recorded MessageAnswering Normal Calls Answering a Page CallAnswering Other Extensions Call Pickup Answering a CallbackAutomatic Calls Hotline Operation Automatic External Call ConnectionTransfer, Park & Hold Calls Transferring CallsHolding Calls Dialling Ahead Parking CallsDiverting Calls Using DivertsDivert Destinations To access the Voice ManagerTo set frequently used Divert All numbers Setting the Divert Types and Personal NumbersTo set infrequently used Divert All numbers To set Divert on Busy or No AnswerSwitching No Calls On/Off Switching Divert All On/OffTo switch divert off To select the divert all destinationForwarding Calls Displaying an Absence MessageTo select an absence message To set a forwardSetting Up a DSS Key Using DSS KeysDSS Keys BLF Status Lamps DSS Key LabelDSS Key Label Template Answering a Call Waiting Interruptions During a CallAnswering an Alert Single Pips IntrusionACD on 2050 Phones? ACD WorkingStarting ACD Working Logging On Stopping ACD Calls Temporarily BusyManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage To make a call using a Soft DSS key Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayRemotely Switching No Calls/Divert On/Off Park Transferring CallsAlerting a Busy Extension Switching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer StepPersonal Alarms Other FeaturesTo set a personal alarm To add or remove an alarm message Press MessageGroup Missed CallsTo join/leave a group or groups To select which group you wish to join/leaveMessage Waiting Indication Hot DeskingPhone Settings Phone PasscodeBackground Music Displaying Phone Details Locking/Unlocking the PhoneLanguage Controls Voice Manager Using Any PhoneVoice Manager Functions Listening to Voice MessagesChanging Your Temporary Greeting Modifying Your MailboxLeaving Voice Mail Messages Dial 1 Divert for Incoming CallsSystem Manager Phones Night ServiceWhat are System Manager Phones? Changing the TimeRecording ACA Messages Changing the DateTo set the date To play/record an ACA moduleGood Phone Usage General Phone UsageAnswering Calls Account Codes GlossaryAlert IndexAL7 1LZ
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