Avaya 2050 Answering Calls, Answering Normal Calls, Answering a Page Call, Answering a Message

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Page 18 - Answering Calls

Answering Normal Calls

Answering Calls

Answering Normal Calls

When calls arrive, the display shows information about the call before you answer. It gives a repeated double flash for external calls or a repeated single flash for internal calls. The ringer also shows the call type by a repeated single or double ring if on (see page 35).

To answer the call:

1. Lift the handset or press ANSWER/RELEASE.

Note: For automatic External call connection, your System Manager can set a turret to free flow mode (see page 19).

Answering a Page Call

When someone pages your phone (see page 8) or a group to which it belongs (your phone does not have to be in group), the system connects the page after giving a tone. You can hear the page but they cannot hear you. The display shows PAGING and the pager's number. If you answer a page it turns into a normal call.

To answer a page:

1.Press ANSWER/RELEASE and then pickup the handset or continue the call handsfree. Note that this feature can be switched off for the whole system.

Answering a Message

Other extensions can leave their number on your phone (see page 14). Your phone can store several messages. It shows CALL FOR MESSAGE, the caller's number and the lamp comes on. The exceptions are:

•If your own number appears, this indicates an alarm (see page 18).

•If Message From Voice Mail appears, this indicates that you have new voice mail (see page 42).

To answer or cancel a message:

•To view any other message, press NEXT if shown.

•To call the extension, press CALL.

•To clear the message, press CANCEL.

•At the last message, press AGAIN to repeat the list.

Alarms - Triple Ring, Music or Recorded Message

You can set a personal alarm to ring your phone (see page 37). The System Manager can also set system alarms to call a group to which you belong (your phone does not have to be in group). In both cases, the alarm can consist of ringing, music or a recording plus a displayed message.

To answer an alarm:

1.Press CANCEL or ANSWER/RELEASE.

Page 18 - Answering Calls

INDeX 10.0 2030/50/60 User's Guide

Answering Normal Calls

38DHB0002UKFN Issue 2 (07/2002)

Page 17 Page 19
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Contents INDeX Contents Contents Ringer Controls Other FeaturesPhone Settings Voice ManagerIntroduction Using This GuideWhat Features Can I Use? Further HelpIntroduction to Display Phones Display Phone FeaturesUsing Soft Keys and the Scroll Key Override and PassOn-Hook Dialling, Speaker & Answer Release Tones & RingingPhone Lamp Making Calls Making Internal CallsMaking a Page Call Making External Calls Redialling External NumbersMaking Calls from the INDeX Directory To make a call using an Alpha Group search of the INDeXTo make a call using Dial by Name search of the INDeX By Alpha Group By Dial by NameStoring Personal Speed Dials Using Speed DialsSpeed Dials To dial a system speed dial by nameIf Enter Account Appears Roaming PINsPIN & Account Codes If Enter PIN AppearsArrange a Callback Busy or UnansweredOptions If Busy or Unanswered To arrange a CallbackIntrude Leave a MessageCamp On and Wait Monitoring a CallActions During a Call Create a Conference CallUsing the Notepad Switching to HandsfreeChanging the Call Volume Muting Calls Adding Voluntary Account CodesSoftware Release RecallAnswering Normal Calls Alarms Triple Ring, Music or Recorded MessageAnswering Calls Answering a Page CallAutomatic Calls Hotline Operation Answering a CallbackAnswering Other Extensions Call Pickup Automatic External Call ConnectionTransfer, Park & Hold Calls Transferring CallsHolding Calls Parking Calls Dialling AheadUsing Diverts Diverting CallsTo access the Voice Manager Divert DestinationsTo set infrequently used Divert All numbers Setting the Divert Types and Personal NumbersTo set frequently used Divert All numbers To set Divert on Busy or No AnswerTo switch divert off Switching Divert All On/OffSwitching No Calls On/Off To select the divert all destinationTo select an absence message Displaying an Absence MessageForwarding Calls To set a forwardSetting Up a DSS Key Using DSS KeysDSS Keys BLF Status Lamps DSS Key LabelDSS Key Label Template Answering an Alert Interruptions During a CallAnswering a Call Waiting Single Pips IntrusionStarting ACD Working Logging On ACD WorkingACD on 2050 Phones? Stopping ACD Calls Temporarily BusyManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage Manager-Secretary Working Using Soft DSS KeysTo make a call using a Soft DSS key Soft DSS Key DisplayRemotely Switching No Calls/Divert On/Off Park Transferring CallsAlerting a Busy Extension Ringer Controls Changing the Ringer VolumeSwitching the Ringer On/Off Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutTo set a personal alarm Other FeaturesPersonal Alarms To add or remove an alarm message Press MessageTo join/leave a group or groups Missed CallsGroup To select which group you wish to join/leaveHot Desking Message Waiting IndicationPhone Settings Phone PasscodeBackground Music Displaying Phone Details Locking/Unlocking the PhoneLanguage Controls Voice Manager Functions Using Any PhoneVoice Manager Listening to Voice MessagesModifying Your Mailbox Changing Your Temporary GreetingDial 1 Divert for Incoming Calls Leaving Voice Mail MessagesWhat are System Manager Phones? Night ServiceSystem Manager Phones Changing the TimeTo set the date Changing the DateRecording ACA Messages To play/record an ACA moduleGood Phone Usage General Phone UsageAnswering Calls Glossary Account CodesIndex AlertAL7 1LZ
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2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

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