Avaya 2030, 2050 Switching Divert All On/Off, Switching No Calls On/Off, To switch divert off

Page 25

Switching Divert All On/Off

Diverting Calls – Page 25

Switching Divert All On/Off

Where divert destinations have been previously set (see page 23), pressing the

DIVERT key will activate the Divert All feature.

To select the divert all destination:

1.Press DIVERT and a solid appears above the DIVERT key. All of the available divert destinations are displayed with a flashing beside the active divert destination.

(Press SCROLL if a solid appears next to SCROLL to display an additional divert destination; normally shown as OTHER ).

2.You can change the active divert destination by pressing the key next to

MOBILE, HOME, DELEGATE , VOICE or OTHER .

3.Pressing DIVERT again will display the new active divert destination (with a flashing ).

To switch divert off:

3.Press DIVERT and CANCEL . You can activate another divert destination by pressing the required key next to MOBILE, HOME, DELEGATE ,

VOICE or OTHER . See steps 2 and 3 above.

Switching No Calls On/Off

Pressing NO CALLS switches it on or off. When on, and you lift the handset or press ANSWER/RELEASE you will hear a broken dial, but you can still make calls. How it works depends on if you have set a Divert All number (see page 23).

•With a Divert All Set: Press NO CALLS and DIVERT. The -symbol above the NO CALLS key stays on. All calls go to the divert number but unlike Divert All, even that number cannot call you. Or, press REJECT and the -symbol above the NO CALLS key flashes and callers hear continuous tone

•With no Divert All Set: Press NO CALLS and REJECT. The -symbol above the NO CALLS key flashes and callers hear continuous tone.

No Call Override

Your System Manager can set an override on selected display terminal such that, even if you have selected No calls, they can still ring you. If your phone has been given this facility, when you ring and extension with No calls set, you will see

MESSAGE and OVERRIDE displayed. Hence you can either leave a message or override the No calls setting of the called phone.

INDeX 10.0 2030/50/60 User's Guide

Diverting Calls – Page 25

38DHB0002UKFN Issue 2 (07/2002)

Switching Divert All On/Off

Page 24 Page 26
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Contents INDeX Contents Contents Phone Settings Other FeaturesRinger Controls Voice ManagerWhat Features Can I Use? Using This GuideIntroduction Further HelpUsing Soft Keys and the Scroll Key Display Phone FeaturesIntroduction to Display Phones Override and PassTones & Ringing On-Hook Dialling, Speaker & Answer ReleasePhone Lamp Making Internal Calls Making CallsMaking a Page Call Redialling External Numbers Making External CallsTo make a call using Dial by Name search of the INDeX To make a call using an Alpha Group search of the INDeXMaking Calls from the INDeX Directory By Alpha Group By Dial by NameSpeed Dials Using Speed DialsStoring Personal Speed Dials To dial a system speed dial by namePIN & Account Codes Roaming PINsIf Enter Account Appears If Enter PIN AppearsOptions If Busy or Unanswered Busy or UnansweredArrange a Callback To arrange a CallbackCamp On and Wait Leave a MessageIntrude Monitoring a CallCreate a Conference Call Actions During a CallSwitching to Handsfree Using the NotepadChanging the Call Volume Software Release Adding Voluntary Account CodesMuting Calls RecallAnswering Calls Alarms Triple Ring, Music or Recorded MessageAnswering Normal Calls Answering a Page CallAnswering Other Extensions Call Pickup Answering a CallbackAutomatic Calls Hotline Operation Automatic External Call ConnectionTransferring Calls Transfer, Park & Hold CallsHolding Calls Dialling Ahead Parking CallsDiverting Calls Using DivertsDivert Destinations To access the Voice ManagerTo set frequently used Divert All numbers Setting the Divert Types and Personal NumbersTo set infrequently used Divert All numbers To set Divert on Busy or No AnswerSwitching No Calls On/Off Switching Divert All On/OffTo switch divert off To select the divert all destinationForwarding Calls Displaying an Absence MessageTo select an absence message To set a forwardUsing DSS Keys Setting Up a DSS KeyDSS Keys DSS Key Label BLF Status LampsDSS Key Label Template Answering a Call Waiting Interruptions During a CallAnswering an Alert Single Pips IntrusionACD on 2050 Phones? ACD WorkingStarting ACD Working Logging On Stopping ACD Calls Temporarily BusySetting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display ModeChanging the Soft DSS Usage To make a call using a Soft DSS key Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayPark Transferring Calls Remotely Switching No Calls/Divert On/OffAlerting a Busy Extension Switching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer StepPersonal Alarms Other FeaturesTo set a personal alarm To add or remove an alarm message Press MessageGroup Missed CallsTo join/leave a group or groups To select which group you wish to join/leaveMessage Waiting Indication Hot DeskingPhone Passcode Phone SettingsBackground Music Locking/Unlocking the Phone Displaying Phone DetailsLanguage Controls Voice Manager Using Any PhoneVoice Manager Functions Listening to Voice MessagesChanging Your Temporary Greeting Modifying Your MailboxLeaving Voice Mail Messages Dial 1 Divert for Incoming CallsSystem Manager Phones Night ServiceWhat are System Manager Phones? Changing the TimeRecording ACA Messages Changing the DateTo set the date To play/record an ACA moduleGeneral Phone Usage Good Phone UsageAnswering Calls Account Codes GlossaryAlert IndexAL7 1LZ
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