Avaya 2060, 2050, 2030 manual Making Calls, Making Internal Calls, Making a Page Call

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Page 8 - Making Calls

Notes on Making Calls

Making Calls

Notes on Making Calls

When making calls, the display shows details about call progress. It also shows messages if you cannot make the call.

•Call barring:

The system can bar you from dialling particular numbers or types of number (e.g. national, international). Typically call barring increases when a phone goes into night service (when it displays a symbol). It also changes according to time, date and day of the week. As the call barring settings vary for each site, this guide cannot fully detail their effect.

Making Internal Calls

During the call, the display shows the call progress. You can also make calls using the INDeX Directory feature (see page 10) or DSS keys (see pages 27 & 30 ).

To dial an internal call:

1.Dial the extension number. A triple-tone means that extension is diverting calls to an external number.

2.If unanswered, your phone provides options to wait or notify the extension (see page 13). If your system has a Voice Manager attached, you can record a voice message instead (see page 44). The Voice Manager may also instruct you to dial another number to be automatically transferred to the Operator or another extension.

3.If answered, use the handset or work handsfree.

•If your phone displays a •RINGER option then the called extension is set to automatically connect internal calls.

Press •RINGER to send a reminder ring if no one has answered the call.

Making a Page Call

You can page any INDeX phone or group. They hear the call without doing anything though you cannot hear them. They can also turn the page into a normal call (see page 18). If the phone paged is diverting calls, the page also diverts (except group pages).

To page an extension or group:

1.Press PAGE. Your phone displays PAGING.

2.Pickup the handset or talk handsfree.

3.Dial the number or press a DSS key (see page 27).

4.If busy or unavailable, the display shows options to wait or leave a message (see page 13).

5.Speak and then press ANSWER/RELEASE.

Page 8 - Making Calls

INDeX 10.0 2030/50/60 User's Guide

Notes on Making Calls

38DHB0002UKFN Issue 2 (07/2002)

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Contents INDeX Contents Contents Other Features Phone SettingsRinger Controls Voice ManagerUsing This Guide What Features Can I Use?Introduction Further HelpDisplay Phone Features Using Soft Keys and the Scroll KeyIntroduction to Display Phones Override and PassPhone Lamp On-Hook Dialling, Speaker & Answer ReleaseTones & Ringing Making a Page Call Making CallsMaking Internal Calls Making External Calls Redialling External NumbersTo make a call using an Alpha Group search of the INDeX To make a call using Dial by Name search of the INDeXMaking Calls from the INDeX Directory By Alpha Group By Dial by NameUsing Speed Dials Speed DialsStoring Personal Speed Dials To dial a system speed dial by nameRoaming PINs PIN & Account CodesIf Enter Account Appears If Enter PIN AppearsBusy or Unanswered Options If Busy or UnansweredArrange a Callback To arrange a CallbackLeave a Message Camp On and WaitIntrude Monitoring a CallActions During a Call Create a Conference CallChanging the Call Volume Using the NotepadSwitching to Handsfree Adding Voluntary Account Codes Software ReleaseMuting Calls RecallAlarms Triple Ring, Music or Recorded Message Answering CallsAnswering Normal Calls Answering a Page CallAnswering a Callback Answering Other Extensions Call PickupAutomatic Calls Hotline Operation Automatic External Call ConnectionHolding Calls Transfer, Park & Hold CallsTransferring Calls Parking Calls Dialling AheadUsing Diverts Diverting CallsTo access the Voice Manager Divert DestinationsSetting the Divert Types and Personal Numbers To set frequently used Divert All numbersTo set infrequently used Divert All numbers To set Divert on Busy or No AnswerSwitching Divert All On/Off Switching No Calls On/OffTo switch divert off To select the divert all destinationDisplaying an Absence Message Forwarding CallsTo select an absence message To set a forwardDSS Keys Setting Up a DSS KeyUsing DSS Keys DSS Key Label Template BLF Status LampsDSS Key Label Interruptions During a Call Answering a Call WaitingAnswering an Alert Single Pips IntrusionACD Working ACD on 2050 Phones?Starting ACD Working Logging On Stopping ACD Calls Temporarily BusyPlanning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys Changing the Soft DSS Usage Changing the Soft DSS Display ModeChanging the Soft DSS Extensions Using Soft DSS Keys To make a call using a Soft DSS keyManager-Secretary Working Soft DSS Key DisplayAlerting a Busy Extension Remotely Switching No Calls/Divert On/OffPark Transferring Calls Changing the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer TimeoutOther Features Personal AlarmsTo set a personal alarm To add or remove an alarm message Press MessageMissed Calls GroupTo join/leave a group or groups To select which group you wish to join/leaveHot Desking Message Waiting IndicationBackground Music Phone SettingsPhone Passcode Language Controls Displaying Phone DetailsLocking/Unlocking the Phone Using Any Phone Voice ManagerVoice Manager Functions Listening to Voice MessagesModifying Your Mailbox Changing Your Temporary GreetingDial 1 Divert for Incoming Calls Leaving Voice Mail MessagesNight Service System Manager PhonesWhat are System Manager Phones? Changing the TimeChanging the Date Recording ACA MessagesTo set the date To play/record an ACA moduleAnswering Calls Good Phone UsageGeneral Phone Usage Glossary Account CodesIndex AlertAL7 1LZ
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2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

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