Avaya 2050, 2030, 2060 manual What are System Manager Phones?, Night Service, Changing the Time

Page 45

What are System Manager Phones?

System Manager Phones – Page 45

System Manager Phones

What are System Manager Phones?

The System Manager can give special 'System Manager' status to some display phones. Those phones can then access a set of extra features.

Night Service

Phones and lines on the system divide into areas. Each area links to a night service timetable. The system takes the areas in and out of night service using those timetables. Phones with System Manager status can manually switch areas between day and night service.

During night service, display phones show a crescent moon symbol at the top-right. Other typical effects are:

•Lines: The system directs calls to a night desk number, answerphone extension or Voice Manager (if installed).

•Phones: The type of external call you can make becomes more restricted, e.g. no long distance calls.

To switch areas between Day & Night Service:

1.Press SETUP and then SERVICE.

2.To change all areas, press ALL.

3.To change a particular area, press SELECT. Enter the area and press

DONE.

4.Press CHANGE to select DAY or NIGHT SERVICE.

5.When finished press DONE.

Changing the Time

Phones with System Manager status can alter the time set on the system and displayed on phones. The time shown is in either 12-hour or 24-hour clock format (set by the maintainer).

To set the time:

1.Press SET UP and then TIME.

2.Enter the new time in 24-hour format.

3.If entered wrongly, press CANCEL and re-enter.

4.To cancel the change press ANSWER/RELEASE.

6.When finished, press DONE.

Unlocking a Phone

When a user has inadvertently locked their phone, they can be unlocked from a phone with System Manager status

To unlock a phonee:

1.Press SET UP, SCROLL and then UNLOCK.

2.The display shows DIAL EXTENSION and INDeX .

3.Either, enter the extension number or press INDeX and use the directory to obtain the extension name/number.

3.Press UNLOCK

INDeX 10.0 2030/50/60 User's Guide 38DHB0002UKFN Issue 2 (07/2002)

System Manager Phones – Page 45 What are System Manager Phones?

Page 44 Page 46
Image 45
Page 44 Page 46
Contents INDeX Contents Contents Phone Settings Other FeaturesRinger Controls Voice ManagerWhat Features Can I Use? Using This GuideIntroduction Further HelpUsing Soft Keys and the Scroll Key Display Phone FeaturesIntroduction to Display Phones Override and PassOn-Hook Dialling, Speaker & Answer Release Tones & RingingPhone Lamp Making Calls Making Internal CallsMaking a Page Call Redialling External Numbers Making External CallsTo make a call using Dial by Name search of the INDeX To make a call using an Alpha Group search of the INDeXMaking Calls from the INDeX Directory By Alpha Group By Dial by NameSpeed Dials Using Speed DialsStoring Personal Speed Dials To dial a system speed dial by namePIN & Account Codes Roaming PINsIf Enter Account Appears If Enter PIN AppearsOptions If Busy or Unanswered Busy or UnansweredArrange a Callback To arrange a CallbackCamp On and Wait Leave a MessageIntrude Monitoring a CallCreate a Conference Call Actions During a CallUsing the Notepad Switching to HandsfreeChanging the Call Volume Software Release Adding Voluntary Account CodesMuting Calls RecallAnswering Calls Alarms Triple Ring, Music or Recorded MessageAnswering Normal Calls Answering a Page CallAnswering Other Extensions Call Pickup Answering a CallbackAutomatic Calls Hotline Operation Automatic External Call ConnectionTransfer, Park & Hold Calls Transferring CallsHolding Calls Dialling Ahead Parking CallsDiverting Calls Using DivertsDivert Destinations To access the Voice ManagerTo set frequently used Divert All numbers Setting the Divert Types and Personal NumbersTo set infrequently used Divert All numbers To set Divert on Busy or No AnswerSwitching No Calls On/Off Switching Divert All On/OffTo switch divert off To select the divert all destinationForwarding Calls Displaying an Absence MessageTo select an absence message To set a forwardSetting Up a DSS Key Using DSS KeysDSS Keys BLF Status Lamps DSS Key LabelDSS Key Label Template Answering a Call Waiting Interruptions During a CallAnswering an Alert Single Pips IntrusionACD on 2050 Phones? ACD WorkingStarting ACD Working Logging On Stopping ACD Calls Temporarily BusyManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS ExtensionsChanging the Soft DSS Usage To make a call using a Soft DSS key Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayRemotely Switching No Calls/Divert On/Off Park Transferring CallsAlerting a Busy Extension Switching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer StepPersonal Alarms Other FeaturesTo set a personal alarm To add or remove an alarm message Press MessageGroup Missed CallsTo join/leave a group or groups To select which group you wish to join/leaveMessage Waiting Indication Hot DeskingPhone Settings Phone PasscodeBackground Music Displaying Phone Details Locking/Unlocking the PhoneLanguage Controls Voice Manager Using Any PhoneVoice Manager Functions Listening to Voice MessagesChanging Your Temporary Greeting Modifying Your MailboxLeaving Voice Mail Messages Dial 1 Divert for Incoming CallsSystem Manager Phones Night ServiceWhat are System Manager Phones? Changing the TimeRecording ACA Messages Changing the DateTo set the date To play/record an ACA moduleGood Phone Usage General Phone UsageAnswering Calls Account Codes GlossaryAlert IndexAL7 1LZ
Related manuals
Manual 32 pages 52.01 Kb Manual 51 pages 4.46 Kb

2030, 2060, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
Top Page Image Contents