Lucent Technologies System 75, SYSTEM 85 Create and Use Multiple Personal Greetings, Call Types

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NOTE:

The system still plays priority messages first, regardless of their primary medium.

Setting the Preferred Medium

1.Press 5 8 to access the preferred media list.

2.Press:

0No preferred media (keep a chronological order)

1Voice

2Fax

3Text

4Binary files

*7 ( * R ) Return to Main Menu

Create and Use Multiple Personal Greetings

After you have recorded several personal greetings, you may want to assign those greetings to specific types of incoming calls. Besides the basic mode of using one greeting for all calls, you can set up specific greetings for:

internal and external calls

busy and no-answer calls

prime-time internal, prime-time external, and out-of-hours calls

prime-time busy, prime-time no-answer, and out-of-hours calls

The first step is to define the types of calls you want to differentiate; then move on to changing call-type definitions and assigning greetings to call types.

Call Types

Internal

Calls from inside your business location.

External

Calls from outside your business location.

Busy

Calls that come in when you're using your telephone

 

line(s).

No answer

Calls that come in when you don't answer.

Out-of-hours

Calls that come in after standard business hours (as

 

defined by your system administrator).

 

(You must activate weekend greetings manually.)

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Contents Intuity Audix 4 Users Guide DEFINITY/SYSTEM 75/SYSTEMLucent Technologies Fraud Intervention Copyright 1999 Lucent Technologies All Rights ReservedFederal Communications Commission FCC Statement Trademark InformationWelcome Your Voice Mailbox Call Your MailboxMain Menu Options Get Around in Your MailboxVoice Prompts and Help Basic Commands Change Your PasswordPlay back Record Your NameRecording Your Basic Greeting Record a Greeting for CallersRecording a Special Greeting for a Personal Fax Extension Recording a Special Greeting for Voice/Fax MessagesListening to a Voice/Text/Email Message Get Messages Youve ReceivedActing on a Message Responding to a MessageOption One Handling a Call When You Hear Fax TonesPrinting Fax/Text/Email Messages Option TwoFax Print Prefixes Printing All New Faxes at Once Record and Send MessagesDownloading a Fax or Email to a Modem-Equipped Computer Sending a Voice or Voice-Fax Message Sending a Fax-Only Message Sending a Voice-Fax Message by Forwarding a Fax Enhanced Delivery Options Leave a Message When a User Doesnt Answer Set Fax/Text/Email Print Options To select your default fax/text message/email print numberSelecting Autoprint/Autodelete Optional Create Mailing ListsOptional. Press Page Scanning List Summaries Deleting Addresses from a ListReviewing and Modifying a List Set the Message Medium You Want to Get FirstCreate and Use Multiple Personal Greetings Setting the Preferred MediumCall Types Changing Call Types Defining Call Types the First TimeAssigning Greetings to Call Types Scanning All Greetings Activating Previously Recorded GreetingsDEFEnter Check and Reuse Outgoing or Filed MessagesChanging and Resending a Message Checking the Status of Messages Youve SentResending a Message Creating and Appending a Directory Create a Personal DirectoryReviewing and Deleting Entries from a Directory Delete How to Use Directory AssistanceReturn to the previous alias # # Stop reviewingScan/Print Messages Quickly How the System Interprets Text/Email Page Rules for Creating Text Messages You Send to Phone Mailboxes Notify Yourself When You Get New MessagesSet Your Outcalling Number Setting Up OutcallingScheduling Outcalling Turning Outcalling On/Off Set Addressing OptionsResponding to an Outcall Priority OutcallingAddressing a Message Before Recording It Send a Broadcast MessageSending a Broadcast Message Send Login Announcements Making a Message a Login Announcement Leave Messages with the Guest Password More Tips and Highlights Leaving a Guest Password MessageGeneral Message Handling Getting Messages Leaving Messages When No One Answers Mailing Messages Terms and Concepts Header Multimedia messagePersonal Fax Extension Fax-Tone callPreferred medium