Lucent Technologies 107395352, 585-300-701 manual Call Types, Change Call Type Definition

Page 27

A Portable Guide to Voice Messaging

Issue 3

585-300-701

November 1994

Create Personal Greetings-Advanced (Cont)

Call Types

Internal calls come from callers at your location. Ex-ternalcalls come from outside your location.

Busy calls are those that come in when you are already using your phone line(s). No answer calls are those that come in when you do not answer. NOTE: These types may not be available with your system.

Out-of-hourscalls are those that come in after standard business hours — defined by your system administrator. (Weekend greetings must be activated manually — basic mode only.)

Change Call Type Definition

1.Press 3 4 from the Activity Menu.

2.Press any combination of the following:

-1 to differentiate internal/external calls.

-2 to differentiate busy/no answer calls (may not be available on your system).

-3 to differentiate out-of-hours calls.

-4 to turn off out-of-hours differentiation.

-5 to use a single greeting for all calls (negate call type definition).

3.Press # to approve and proceed to page 22 to assign greetings to call types.

Tips

To deselect a call type, simply select another call type in its place.

To deselect a greeting, simply select another greeting in its place.

* R or * 7= Return to Activity Menu

21

Image 27
Contents Portable Guide to Voice Messaging Copyright 1996, Lucent Technologies All Rights Reserved Trademarks Or * 7= Return to Activity Menu Tips and HighlightsGet and Respond to Messages Mailing Lists Welcome Call AnsweringVoice Mail Voice Prompts and HelpOr * 4 = Help / Current Options Terms/ConceptsHeader AddressTerms/Concepts Incoming Messages Received by you Outgoing Messages Sent by youTerms /Concepts Tips and Highlights GeneralGetting Messages Your mailbox Record a Personal GreetingAnswer FromLeaving Messages When No One Answers Private PasswordRecording Voice Mail Sending Voice MailCheck on SaveMessages you SendLogging Tips Record Your Name12 * H or * 4 = Help / Current Options Change Your Password 14 * H or * 4 = Help / Current Options Editing Your MessageAddressing Your Message Record and Send MessagesDelivering Your Message Get and Respond to Messages Listen to Header or MessageRespond to Header or Message Act on Header/MessageScan Messages Quickly 18 * H or * 4 = Help / Current Options Record GreetingEdit Act on New GreetingGreetings Scan All GreetingsCreate Personal Greetings-Basic Define Call Types the first time Create Personal Greetings-Advanced20 * H or * 4 = Help / Current Options Change Call Type Definition Call Types22 * H or * 4 = Help / Current Options Assign Greetings to Call TypesMultiple Personal Greetings Flowchart Outgoing/Filed Messages Access Outgoing MessagesSelect Message Modify MessageFor Filed and Nondeliverable Messages Resend MessageMailing Lists Create ListDelete List Scan List SummariesReview/Modify List 28 * H or * 4 = Help / Current Options Create/Append DirectoryApplication Personal DirectoryReview/Delete Directory 30 * H or * 4 = Help / Current Options Use Directory AssistanceLeave a Call Answer Message List ID Mailing Lists Log32 * H or * 4 = Help / Current Options Personal Greetings Log 34 * H or * 4 = Help / Current Options Command SummaryFlow Chart of Shortcuts 36 * H or * 4 = Help / Current Options Global Business Communications Systems Publications 38 * H or * 4 = Help / Current Options