Lucent Technologies 585-300-701, 107395352 manual Define Call Types the first time

A Portable Guide to Voice Messaging	Issue 3
585-300-701	November 1994

Create Personal Greetings-Advanced

After you have recorded several personal greetings, you may want to assign those greetings to specific types of incoming calls. Besides the basic mode of using one greet- ing for all calls, you can set up specific greetings for:

•1) internal and 2) external calls

•1) busy and 2) no answer calls

•1) prime-time internal, 2) prime-time external, and 3) out-of-hours calls

•1) prime-time busy, 2) prime-time no answer, and 3) out-of-hours calls

The first step is to define the types of calls you want to dif- ferentiate.

NOTE: Your system may not permit the use of busy/no answer call types. This is the case for systems connected to the MERLIN LEGEND system.

Define Call Types (the first time)

1.Press 3 4 from the Activity Menu.

2.Press one of the following:

-1 to differentiate internal/external calls.

-2 to differentiate busy/no answer calls (may not be available on your system).

3.Press one of the following:

-3 to differentiate out-of-hours calls.

-4 to make no distinction between prime time and out-of-hours calls.

4.Proceed to page 22 to assign greetings to call types.

Tips

When you select the out-of-hours call type, the other call types automatically apply only to prime-time calls.

You must make a choice between inter- nal/external and busy/no answer call types. The system is not set up to handle both sets of situations simultaneously.

20* H or * 4 = Help / Current Options