Lucent Technologies 585-300-701, 107395352 manual Assign Greetings to Call Types

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A Portable Guide to Voice Messaging

Issue 3

585-300-701

November 1994

Create Personal Greetings-Advanced (Cont)

After you have recorded multiple personal greetings (pages 18 and 19) and defined the call types to which you want to assign those greetings (pages 20 and 21), use the following procedures to assign greetings to call types.

Assign Greetings to Call Types

1.Press 3 from the Activity Menu.

2.Listen to the summary of active greetings.

3.Press 3 to activate a greeting.

4.Enter 0-9to indicate which greeting you want to assign to a call type.

5.Press any combination of the following:

-1 to use the greeting for each call type.

-2 to use the greeting for Internal (or Busy) calls.

-3 to use the greeting for External (or No Answer) calls.

-4 to use the greeting for Out-of-hours calls.

6.Press # to approve.

7.Press * R or * 7 to return to the Activity Menu.

Tips

To set up different greet- ings strictly for prime-time and out-of hours calls, you must assign the same greeting to the two prime- time calls types (internal and external or busy and no answer).

Your specific options at step 5 depend on the call types you chose to differ- entiate on pages 20 and 21. Listen to the voice prompts for guidance.

22* H or * 4 = Help / Current Options

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Contents Portable Guide to Voice Messaging Copyright 1996, Lucent Technologies All Rights Reserved Trademarks Tips and Highlights Or * 7= Return to Activity MenuGet and Respond to Messages Mailing Lists Call Answering Voice MailVoice Prompts and Help WelcomeTerms/Concepts HeaderAddress Or * 4 = Help / Current OptionsTerms/Concepts Outgoing Messages Sent by you Incoming Messages Received by youTerms /Concepts General Tips and HighlightsGetting Messages Record a Personal Greeting AnswerFrom Your mailboxLeaving Messages When No One Answers Password Recording Voice MailSending Voice Mail PrivateSave Messages youSend Check onLogging Record Your Name Tips12 * H or * 4 = Help / Current Options Change Your Password Editing Your Message Addressing Your MessageRecord and Send Messages 14 * H or * 4 = Help / Current OptionsDelivering Your Message Listen to Header or Message Respond to Header or MessageAct on Header/Message Get and Respond to MessagesScan Messages Quickly Record Greeting EditAct on New Greeting 18 * H or * 4 = Help / Current OptionsScan All Greetings GreetingsCreate Personal Greetings-Basic Create Personal Greetings-Advanced Define Call Types the first time20 * H or * 4 = Help / Current Options Call Types Change Call Type DefinitionAssign Greetings to Call Types 22 * H or * 4 = Help / Current OptionsMultiple Personal Greetings Flowchart Access Outgoing Messages Select MessageModify Message Outgoing/Filed MessagesResend Message For Filed and Nondeliverable MessagesCreate List Delete ListScan List Summaries Mailing ListsReview/Modify List Create/Append Directory ApplicationPersonal Directory 28 * H or * 4 = Help / Current OptionsReview/Delete Directory Use Directory Assistance 30 * H or * 4 = Help / Current OptionsLeave a Call Answer Message Mailing Lists Log List ID32 * H or * 4 = Help / Current Options Personal Greetings Log Command Summary 34 * H or * 4 = Help / Current OptionsFlow Chart of Shortcuts 36 * H or * 4 = Help / Current Options Global Business Communications Systems Publications 38 * H or * 4 = Help / Current Options