Avaya 5620 manual System Features, Introduction, Making Calls, Answering Calls

Page 29

System Features

Introduction

As well as your phones specific features, you can access a number of system features by dialing short codes.

These instructions are for the system's default configuration. They assume that you are using the default feature codes. It also assumes that you have full access to all features and the public telephone network.

Making Calls

Internal Calls:

If your System Administrator has allocated you the Ring Back When Free feature (see RBak+ - Ringback When Free) under a dial pad digit, you can:

1.When you call an extension that does not answer or is busy, press the RBak feature key to set a callback on that extension.

2.When the extension you called becomes free, your phone will ring (a burst of three rings).

3.Lift the handset and the extension is called automatically.

4.When the extension you called is free, your phone will ring (a burst of three rings).

5.Lift the handset and the extension is called automatically.

External calls:

To make an external call, either dial the number (prefixed by the access code if required) or use a speed dial code (contact your system manager for a list of your speed codes).

If you hear busy tone while dialing, then the call may be barred. Your system manager can bar certain calls, such as those to premium rate numbers and international calls

Answering Calls

Ringing at your own extension:

Simply pick up the handset. When in headset mode, press the button associated with the alerting call. The default ringing cadences are:

Internal calls have a single ring cadence

External calls have a double ring cadence.

Ringing at another extension:

You can answer from your own phone by using Call Pick-Up; lift your handset and dial:

*30 to answer a call ringing anywhere.

*31 to answer a call within your group.

*32*201# to answer the call for a particular extension, in this example 201.

Note: If your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect.

4620/5620 Phone User Guide

Page 29

IP Office

Issue 2f (6th December 2005)

Image 29
Contents IP Office Table of Contents Table Of Contents Overview TelephoneVolume Controls Display and Feature buttonsMute and LED Indicator Headset and LED IndicatorCall Appearance Keys Call Appearance Keys Icons System FeaturesAnswer Incoming Calls Basic Call HandlingMake a Call Clearing a CallTo answer an incoming call Headset WorkingTo manually make a call To automatically make a callMute SpeakerphoneRedial HoldSpeed Dial Conference TransferOverview of Speed Dials Accessing the Speed Dial Directory/Dialing a Speed DialSpeed Dials Deleting a Speed Dial Adding a Speed Dial from the Call LogEditing a Speed Dial Adding a New Speed Dial Overview of the Call Log Using the Call LogTo Display an Individual Log Entry To Access the Call LogsTo Turn a Log Entry into a Speed Dial Making Calls from the Call LogTo Delete an Individual Log Entry To Delete All Entries from a LogPersonal Ringing View IP SettingsChanging Options Reinstating the Phone Contrast ControlLogging Off Feature Button Labeling Display Language Selection Phone Screen on Calling Display Call TimersPhone Screen on Answer Visual Alerting Message Display RateCall Appearance Width Overview of the Function Keys Programming Your Own FeaturesFunction Keys HGNS+ Function Key ProgrammingAdmin1 Shorthand Programming ModeAdmin Pages Longhand Programming Mode Introduction System FeaturesMaking Calls Answering CallsCall Forwarding Call WaitingDiverting Calls At another extensionVoicemail To switch Do Not Disturb on/off with or without exceptionsDo Not Disturb Default Feature Codes To enter web browsing mode Accessing External WAP WebsitesTo exit web browsing mode Press Phone Exit Web BrowsingWeb Navigation Controls Option Radio Buttons Entering DataText Entry Fields Submit ButtonsTesting the Telephones Lights and Display Management and TroubleshootingTroubleshooting No Options other than View IP Settings display You cannot dial out using any Speed Dial entriesYou cannot add an entry to the Speed Dial list You cannot dial out after selecting a call log entryButton Programmed 27 IndexExit Index 4620/5620 Phone User Guide IP Office Issue 2f 6th December