Avaya 5620 Headset Working, To answer an incoming call, To manually make a call

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Basic Call Handling

Headset Working

When a headset is to be used, it must be plugged in to the headset socket on the base of the phone. To activate the headset and switch off the handset, press Headset. The lamp beside the button is illuminated when headset working is activated.

To answer an incoming call:

1. Press the call appearance key next to the flashing bell icon ():

To clear a headset call: 1. Press Drop.

To manually make a call:

1.Dial the number (remember to include the required access code (for example, 9) for an outside line) and listen to the progress of the call.

To automatically make a call:

Do any of the following:

Press Redial and a call appearance key to have the telephone dial the last number that you dialed. See Redial.

or

Access the Call Log and initiate a call to a specific entry. See Making Calls from the Call Log.

or

Access the Speed Dial List in your personal directory and initiate a call to a specific entry. See Dialing a Speed Dial Number.

When the call is answered, speak to the called party.

4620/5620 Phone User Guide

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IP Office

Issue 2f (6th December 2005)

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Contents IP Office Table of Contents Table Of Contents Overview TelephoneVolume Controls Display and Feature buttonsMute and LED Indicator Headset and LED IndicatorCall Appearance Keys Call Appearance Keys Icons System FeaturesAnswer Incoming Calls Basic Call HandlingMake a Call Clearing a CallTo answer an incoming call Headset WorkingTo manually make a call To automatically make a callMute SpeakerphoneHold Speed DialRedial Conference TransferAccessing the Speed Dial Directory/Dialing a Speed Dial Speed DialsOverview of Speed Dials Adding a Speed Dial from the Call Log Editing a Speed DialDeleting a Speed Dial Adding a New Speed Dial Overview of the Call Log Using the Call LogTo Display an Individual Log Entry To Access the Call LogsTo Turn a Log Entry into a Speed Dial Making Calls from the Call LogTo Delete an Individual Log Entry To Delete All Entries from a LogView IP Settings Changing OptionsPersonal Ringing Contrast Control Logging OffReinstating the Phone Feature Button Labeling Display Language Selection Display Call Timers Phone Screen on AnswerPhone Screen on Calling Message Display Rate Call Appearance WidthVisual Alerting Programming Your Own Features Function KeysOverview of the Function Keys HGNS+ Function Key ProgrammingShorthand Programming Mode Admin PagesAdmin1 Longhand Programming Mode Introduction System FeaturesMaking Calls Answering CallsCall Forwarding Call WaitingDiverting Calls At another extensionTo switch Do Not Disturb on/off with or without exceptions Do Not DisturbVoicemail Default Feature Codes To enter web browsing mode Accessing External WAP WebsitesTo exit web browsing mode Press Phone Exit Web BrowsingWeb Navigation Controls Option Radio Buttons Entering DataText Entry Fields Submit ButtonsTesting the Telephones Lights and Display Management and TroubleshootingTroubleshooting No Options other than View IP Settings display You cannot dial out using any Speed Dial entriesYou cannot add an entry to the Speed Dial list You cannot dial out after selecting a call log entryButton Programmed 27 IndexExit Index 4620/5620 Phone User Guide IP Office Issue 2f 6th December