Avaya 5620 manual Call Appearance Keys Icons, System Features

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The Telephone

Call Appearance Keys Icons

The icons displayed against the Call Appearance/Feature Keys allow you to determine the status (for example, on Hold) of each call. Icons also indicate whether a feature has been activated for a particular button.

Incoming Call:

A symbol next to a call appearance key indicates an incoming call. Pressing the adjacent key answers the call and puts any other current call on hold.

Connected:

A symbol next to a call appearance key indicates that it is the currently connected call. The

caller's telephone number (if available) is also shown. Pressing the adjacent key puts the call on hold. An H is also shown on the display.

On Hold:

A symbol next to a call appearance key indicate a call on hold. Pressing the adjacent key takes the call off hold and puts any other current call on hold.

Function Active:

The button to the left or right of the function key is active.

System Features

System Features can only be set against soft Function Keys by your System Administrator. However, your System Administrator may allocate you two ‘self administrator’ features that will enable you to add System Features to your soft Function Keys. Refer to Overview of the Function Keys for details of the System Feature that can only be allocated to you by your System Administrator.

In addition, there are a number of System Features that you can always access yourself by the use of short codes. Refer to System Features Introduction for details of System Features that you can always access yourself by dialing short codes, e.g. *17 to listen to your voicemail messages.

4620/5620 Phone User Guide

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IP Office

Issue 2f (6th December 2005)

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Contents IP Office Table of Contents Table Of Contents Overview TelephoneHeadset and LED Indicator Display and Feature buttonsVolume Controls Mute and LED IndicatorCall Appearance Keys Call Appearance Keys Icons System FeaturesClearing a Call Basic Call HandlingAnswer Incoming Calls Make a CallTo automatically make a call Headset WorkingTo answer an incoming call To manually make a callMute SpeakerphoneSpeed Dial HoldRedial Conference TransferSpeed Dials Accessing the Speed Dial Directory/Dialing a Speed DialOverview of Speed Dials Editing a Speed Dial Adding a Speed Dial from the Call LogDeleting a Speed Dial Adding a New Speed Dial Overview of the Call Log Using the Call LogTo Display an Individual Log Entry To Access the Call LogsTo Delete All Entries from a Log Making Calls from the Call LogTo Turn a Log Entry into a Speed Dial To Delete an Individual Log EntryChanging Options View IP SettingsPersonal Ringing Logging Off Contrast ControlReinstating the Phone Feature Button Labeling Display Language Selection Phone Screen on Answer Display Call TimersPhone Screen on Calling Call Appearance Width Message Display RateVisual Alerting Function Keys Programming Your Own FeaturesOverview of the Function Keys HGNS+ Function Key ProgrammingAdmin Pages Shorthand Programming ModeAdmin1 Longhand Programming Mode Answering Calls System FeaturesIntroduction Making CallsAt another extension Call WaitingCall Forwarding Diverting CallsDo Not Disturb To switch Do Not Disturb on/off with or without exceptionsVoicemail Default Feature Codes Web Browsing Accessing External WAP WebsitesTo enter web browsing mode To exit web browsing mode Press Phone ExitWeb Navigation Controls Submit Buttons Entering DataOption Radio Buttons Text Entry FieldsTesting the Telephones Lights and Display Management and TroubleshootingTroubleshooting You cannot dial out after selecting a call log entry You cannot dial out using any Speed Dial entriesNo Options other than View IP Settings display You cannot add an entry to the Speed Dial listButton Programmed 27 IndexExit Index 4620/5620 Phone User Guide IP Office Issue 2f 6th December