AT&T 518-455-710 manual Hardware Requirements, Attendant Unit, Front Panel, Talking

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Hardware Requirements

206 MODULE R2.O

PROCESSOR MODULE R2.O

Each Attendant connects to its own extension jack on a 206 module. When installing Attendants, keep the following guidelines in mind:

■The system’s processor module (the module in the center slot) must be Release 2 or later. See the illustration in the left margin.

■Multiple Attendants can be connected to the same module or to different modules. The 206 module(s) to which Attendants are connected must be Release 2 or later; in addition, at least one 206 or 200 module (any release) is needed per Attendant.

■Do not connect Attendants to "power failure transfer" extensions 10, 16, 22, or 28.

■The Attendant cannot share an extension with another device.

The Attendant Unit

Front Panel

The front panel of the Attendant (Figure 2-1) has lights to show the unit’s operating status.

					talking
					Lights while Attendant
					is answering and
					transferring calls


Power Light		Battery Light	Description
On		Off	Battery is charging*
On		On	Battery is fully charged*
Off		On	Unit is operating on battery power. AC power is
			lost. Recorded announcements and program-
			ming are retained using power provided by the
			backup battery, if setup switches 1 and 2 are
			down. See Figure 2-2.
Off		Off	Unit is not operating (see Appendix B)
On		Blinking	Out-of-service code (see Appendix B)
*Battery	is fully	charged after 18 hours of continuous operation once unit		is connected to AC power.
If AC	power	is lost, and the battery is	not yet fully charged, recorded	announcements and program-
ming	may be	erased or corrupted and	the unit must be reprogrammed.

Figure 2-1 Front Panel Lights

Installation and Programming 2-1

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Contents Partner Plus Ordering Information Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty How To Comment on This GuideContents Overview Determining the Call Answering ModeHow the Attendant Answers and Transfers Calls An Example OverviewCaller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An IntroductionImmediate Call Answering Mode Determining the Call Answering ModeDetermining the Number of Attendants Required Backup Call Answering ModeDetermining the Route Plan Determining Lines the Attendant Will AnswerDay G h t Example Route Plan ABC SupermarketMusic-on-Hold Source Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Allocating Time for AnnouncementsAnswering Machines Example SetupsAttendant with Routes and Secondary Destinations Attendant with Routes and Secondary DestinationsAttendant Attendant SystemProgramming Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level AttendantsNone 2nd-level Attendants Announcements Attendant aN o u n c e m e n t Attendant B Call Answering ModeSystem Programming for Attendant Operation Installing the Attendant Programming GuidelinesTesting for Proper Operation Attendant ProgrammingAdditional Safety Instructions for Installation Personnel Important Safety InstructionsTalking Hardware RequirementsAttendant Unit Front PanelBack Panel Installing the AttendantAttendant Power Phone Mounting Cord Cord Bracket Introduction Using the Programming ChartsProgramming Guidelines Commonly Changed Settings Change this See If you want to SettingBusiness Days To adjust clock for Daylight Saving TimeAttendant Programming ClockRecording Announcements Business HoursReallocating Announcement Lengths Routes Answer Delay DayAnswer Delay Night To change the security code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night Security CodeAttendant Line Assignments Call Answering ModeSystem Programming for Attendant Operation Attendant ExtensionsEnsuring Attendant Extensions Are Not in the Calling Group Night Service GroupTransfer Return Extensions Transfer Return RingsTesting Secondary Destinations Testing Basic OperationPlanning Form Attendant Extension Call Answering ModeAttendant in Night Service Group Answer DelayTransfer Standard Announcement If Your Announcement Is DifferentDay NightBusiness Schedule System ProgrammingAnnouncements National Service Assistance Center Helpline 1 800 Power FailureTable B-1 Out-of-Service Codes Out-of-Service CodesNumber Solution Blinks Problem Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select RoutesSystem DimensionsWeight BatteryTelephone Line Power FailureVisual Indicators OperationIndex IN-I IndexIN-2 Index Comcode 106 449 AT&T