AT&T 518-455-710 manual Business Hours, Reallocating Announcement Lengths, Recording Announcements

[ ★ ] [ 7 ] [ 5 ]

[ 1 ] or [ 2 ]

[ 1 ] = Open

[ 2 ] = Closed

[ ★ ] [ 4 ] [ 9 ]

2 digits for duration of Day announcement (example: 5 seconds = 05)

2 digits for duration of Night announcement

2 digits for duration of Day Transfer Fail announcement

2 digits for duration of Hold announcement

2 digits for duration of Night Transfer Fail announcement

[ # ]

[ ★ ] [ 7 ] [ 3 ]

one digit for the day of the week:

1=Sunday5=Thursday

2=Monday 6=Friday

3=Tuesday 7=Saturday or

4=Wednesday 9=business hours are the same for all seven days (this will not affect closed days)

four digits for the opening time in 24-hour military notation

Business Hours

Defines normal business hours for each day of the week so caller hears the right announcement. If your business is open 8:30–5:00 Monday–Friday (the factory setting), skip this procedure.

DIAL

DIAL

DIAL

Examples:
1:00AM = 0100	1:00PM = 1300
5:00AM = 0500	5:00PM = 1700
7:30AM = 0730	7:30PM = 1930
9:00AM = 0900	9:00PM = 2100
10:00AM = 1000	10:00PM = 2200
Noon = 1200	Midnight = 2400

DIAL	four digits for the closing time in 24-hour military
	notation (for example, 6:00PM = 1800)
REPEAT	for all days open for business

To set manually for Day or Night operation:

You can override the clock and manually put the Attendant into day or night mode—for example, when staying open for a special sale. The Attendant stays in the indicated mode of operation until you tell it to resume normal operation.

Follow these steps so the right announcement plays:

DIAL

DIAL

Day announcement will play until you program to resume normal schedule

Night announcement will play until you program to resume normal schedule

To resume normal schedule:

DIAL	[ ★ ] [ 7 ] [ 5 ]
DIAL	[ 0 ] (zero)

Reallocating Announcement Lengths

IMPORTANT: When you reallocate announcement lengths, all voice recordings are erased.

Changes the maximum duration of each recorded an-

nouncement. Factory settings are:
	Day	20	seconds
	Night	15	seconds
	Day Transfer Fail	14	seconds
	Hold	05	seconds
	Night Transfer Fail	10	seconds
	Total	64	seconds

Use the procedure to change the time allocations; however, the total time must not exceed 64 seconds.

DIAL

DIAL

DIAL

DIAL

DIAL

DIAL

DIAL

RERECORD all announcements (see "Recording Announcements" below)

Recording Announcements

Records greeting and transfer announcements for Attendant to play to caller.

DIAL	[ ★ ] [ 4 ]
DIAL	a code representing the announcement you
	want to record:
	1	= Day announcement
	2	= Night announcement
	3	= Day Transfer Fail announcement
	4	= Hold announcement
	5	= Night Transfer Fail announcement
RECORD	the announcement
	Pause for approximately 1 second before
	speaking. Speak clearly, using a normal tone of
	voice. When listing route numbers, pause after
	each one so caller has time to write it down if
	necessary.
DIAL	[ # ] when finished speaking

A beep sounds if you exceed the allocated time for the announcement. The Attendant will not respond with a confirmation tone until the allocated announcement length has expired. Therefore, if only 15 seconds of a 25-second announcement is actually used, wait an additional 10 seconds for the confirmation tone to sound, then continue programming.

REPEAT each step for all announcements

To verify that each announcement was recorded properly:

DIAL	[ ★ ] [ 5 ]
DIAL	the announcement code (1, 2, 3, 4, or 5)
LISTEN	to the announcement

REPEAT each step to play back another announcement

Installation and Programming 2-7