AT&T 518-455-710 manual IN-2 Index

Page 47

Maximum extension, B-5Messaging, 1-12Minimum extension, B-5MLS-12D phone, 1-3,1-7,2-4MLS-34D phone, 1-3,1-7,2-4Modem lines, 1-6

Mounting requirements, C-1Music-on-hold, 1-8,1-10,2-10Multiple Attendants

determining number, 1-5examples of use, 1-10,1-14installing, 2-1,2-3

lines answered by, 1-6trouble with, B-5

Night announcement, 1-1,1-8,2-7Night Service, 2-11,B-3

Night Transfer Fail announcement, 1-8,2-7Number of Attendants required, 1-5Ordering information, inside front cover Out-of-service codes, B-2

Outgoing Call Restrictions, 2-11Parts, 2-3

Planning form

blank, Appendix A ABC Supermarket, 1-11Auto City, 1-15,1-16

Doe, Smith, and Jones, Attorneys at Law, 1-13Power failure

operation, B-4,C-1standard phones, B-4transfer extensions, 1-6,B-4

Power light, 2-1,2-3

Primary Destination extension, 1-7,2-8Programming

Attendant, 2-6,2-9charts, 2-4guidelines, 2-4System, 2-10

Reallocating announcement times, 2-7Recording announcements, 2-7Regulatory approvals, C-2Repeating announcements, B-5Reset switch, 2-2,B-1

Resuming normal schedule, 2-7Route 0, 1-3,1-6

Routes automatic, 1-3changing, 2-8erasing, 2-8examples, 2-8

hanging up after selection, 2-8invalid, B-3

not selecting, 1-3plan, 1-6programming, 2-8selecting, 1-1

Safety instructions, 2-ii

Secondary Destination extension, 1-7,2-8,2-12Security code, 2-9

Selecting a route, 1-1Serial i/o jack, 2-2,C-2Settings, 2-5

Setup

ABC Supermarket, 1-10Auto City, 1-14decisions, 1-3

Doe, Smith, and Jones, Attorneys at Law, 1-12examples, 1-9to 1-16

switches, 2-2,2-3

Silence after answering transferred calls, B-4Specifications, C-1

Support telephone number, inside front cover System answer assurance, 1-12

System display phones, 1-3,1-7,2-4System equipment requirements, 2-1,C-1System features

Abbreviated Ringing, 1-2Attendant extensions, 2-10Automatic Extension Privacy, 1-4,2-11Automatic Line Selection, 2-11

Call Pickup, 1-10

Calling Group, 2-11combination extension, 1-12Disallowed Phone Number Lists, 2-11Do Not Disturb, 1-2,1-7,1-10

Line Assignment, 2-10Line Ringing, 1-4

Line Access Restriction, 2-11Music on Hold, 1-8,1-10,2-10Night Service, 2-10Outgoing Call Restrictions, 2-11

Transfer Return extension, 1-3,2-10,B-5Transfer Return Rings, 1-9,2-10

System modules, 2-1System Programming, 2-10Talking light, 2-1

Telephone line management, C-2Testing operation, 2-12

Time allocations for announcements, 1-8,2-7To line jack, 2-2

Trademarks, inside front cover

Transfers, how the Attendant handles, 1-1to 1-3Transfer Fail announcement, 1-2,1-8Transfer Return extension, 1-3,1-6,2-11,B-5Transfer Return Rings, 1-6,1-9,2-11Transferring calls, 1-1

Tries to Route 0, 2-9Troubleshooting, B-1to B-4Types of announcements, 1-8Visual indicators, C-2

Wall mounting, 2-3,C-1Warranty, inside front cover Weight of Attendant, C-110 VAC jack, 2-2

IN-2 Index

Page 46 Page 48
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Page 46 Page 48
Contents Partner Plus Ordering Information Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty How To Comment on This GuideContents Overview Determining the Call Answering ModeHow the Attendant Answers and Transfers Calls An Example OverviewCaller Dials a Two-Digit Extension Number Answering an Attendant-Transferred Call Setup Decisions An IntroductionImmediate Call Answering Mode Determining the Call Answering ModeDetermining the Number of Attendants Required Backup Call Answering ModeDetermining the Route Plan Determining Lines the Attendant Will AnswerDay G h t Example Route Plan ABC SupermarketMusic-on-Hold Source Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Allocating Time for AnnouncementsAnswering Machines Example SetupsAttendant with Routes and Secondary Destinations Attendant with Routes and Secondary DestinationsAttendant Attendant SystemProgramming Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level AttendantsNone 2nd-level Attendants Announcements Attendant aN o u n c e m e n t Attendant B Call Answering ModeSystem Programming for Attendant Operation Installing the Attendant Programming GuidelinesTesting for Proper Operation Attendant ProgrammingAdditional Safety Instructions for Installation Personnel Important Safety InstructionsTalking Hardware RequirementsAttendant Unit Front PanelBack Panel Installing the AttendantAttendant Power Phone Mounting Cord Cord Bracket Introduction Using the Programming ChartsProgramming Guidelines Commonly Changed Settings Change this See If you want to SettingBusiness Days To adjust clock for Daylight Saving TimeAttendant Programming ClockRecording Announcements Business HoursReallocating Announcement Lengths Routes Answer Delay DayAnswer Delay Night To change the security code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night Security CodeAttendant Line Assignments Call Answering ModeSystem Programming for Attendant Operation Attendant ExtensionsEnsuring Attendant Extensions Are Not in the Calling Group Night Service GroupTransfer Return Extensions Transfer Return RingsTesting Secondary Destinations Testing Basic OperationPlanning Form Attendant Extension Call Answering ModeAttendant in Night Service Group Answer DelayTransfer Standard Announcement If Your Announcement Is DifferentDay NightBusiness Schedule System ProgrammingAnnouncements National Service Assistance Center Helpline 1 800 Power FailureTable B-1 Out-of-Service Codes Out-of-Service CodesNumber Solution Blinks Problem Invalid Extensions and Routes Caller Hears Initial Announcement More Than Once Attendant Disconnects Callers After They Select RoutesSystem DimensionsWeight BatteryTelephone Line Power FailureVisual Indicators OperationIndex IN-I IndexIN-2 Index Comcode 106 449 AT&T
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