AT&T 518-455-710 manual Routes, Answer Delay Day, Answer Delay Night

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Routes

 

see example

 

NOTE:

Program all Destination extensions before programming disconnects.

To program a route for transfer to a Destination extension:

DIAL

[ ] [ 3 ]

DIAL

Route number (0–9)

DIAL

Day Primary extension number

DIAL

[ # ]

DIAL

Day Secondary extension number (optional)

DIAL

[ # ]

DIAL

Night Primary extension number (optional)

DIAL

[ # ]

DIAL

Night Secondary extension number (optional)

DIAL

[ # ]

To program the Attendant to hang up when a certain route is selected:

If route is selected, Attendant hangs up (useful for Route 0 in after-hours mode):

DIAL

[ ] [ 8 ]

DIAL

Route number

ENTER

a two-digit number for the Destination to be

 

programmed:

 

11 = Day Primary

 

12 = Day Secondary

 

21 = Night Primary

 

22 = Night Secondary

DIAL

[ 5 ]

DIAL

[ # ] [ # ]

To erase a Destination extension for a route:

DIAL

[ ] [ 8 ]

DIAL

Route number

ENTER

a two-digit number for the Destination to be

 

programmed:

 

11 = Day Primary

 

12

= Day Secondary

 

21 = Night Primary

 

22 = Night Secondary

DIAL

[ 0 ] (zero)

DIAL

[ # ] [ # ]

 

 

 

 

 

 

Example: Programming Routes for ABC Supermarket

The following instructions show how to program the routes for the ABC Supermarket example setup described on page 1-10:

To program Route 0:

DIAL

[ ] [ 3 ] [ 0 ] [ 1 ] [ 0 ] [ # ] [ 1 ] [ 6 ] [ # ] [ # ] [ # ]

 

where 0 is the route number, 10 is the Day

 

Primary Destination, and 16 is the Day Second-

 

ary Destination

Also enter the following command so the Attendant will hang up after playing the Night Announcement:

DIAL

[ ] [ 8 ] [ 0 ] [ 2 ] [ 1 ] [ 5 ] [ # ] [ # ]

 

where 0 is the route number, 21 is the code for

 

Night Primary Destination, and 5 means

 

"disconnect"

To program Route 1:

DIAL

[ ] [ 3 ] [ 1 ] [ 2 ] [ 0 ] [ # ] [ # ] [ # ] [ # ]

 

where 1 is the route number, 20 is the Day

 

Primary Destination, and there is no Night

 

Primary Destination

To program Route 2:

DIAL

[ ] [ 3 ] [ 2 ] [ 1 ] [ 2 ] [ # ] [ 1 ] [ 4 ] [ # ] [ # ] [ # ]

 

where 2 is the route number, 12 is the Day

 

Primary Destination, and 14 is the Day Second-

 

ary Destination

To program Route 3:

DIAL

[ ] [ 3 ] [ 3 ] [ 1 ] [ 3 ] [ # ] [ 1 ] [ 5 ] [ # ] [ # ] [ # ]

 

where 3 is the route number, 13 is the Day

 

Primary Destination, and 15 is the Day

 

Secondary Destination

Answer Delay (Day)

Sets the number of rings before the Attendant answers a call during business hours.

DIAL

[ ] [ 2 ] [ 9 ] [ 0 ] [ 1 ]

DIAL

Number of rings

 

Valid settings = 1–15 rings

 

Factory setting = 1 ring

DIAL

[ # ]

Answer Delay (Night)

Sets the number of rings before the Attendant answers When business is closed.

DIAL

[ ] [ 2 ] [ 9 ] [ 0 ] [ 2 ]

 

DIAL

Number of rings

 

 

Valid settings = 1–15 rings

 

Factory settings = 1 ring

DIAL

[ # ]

2-8Installation and Programming

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Contents Partner Plus How To Comment on This Guide Copyright 1991 AT&T All Rights Reserved Issue AprilWarranty Ordering InformationContents Determining the Call Answering Mode OverviewOverview How the Attendant Answers and Transfers Calls An ExampleCaller Dials a Two-Digit Extension Number Setup Decisions An Introduction Answering an Attendant-Transferred CallDetermining the Call Answering Mode Immediate Call Answering ModeBackup Call Answering Mode Determining the Number of Attendants RequiredDetermining Lines the Attendant Will Answer Determining the Route PlanExample Route Plan ABC Supermarket Day G h tAllocating Time for Announcements Factory Settings for Attendant Announcement TimesType Factory Description Announcement Setting Music-on-Hold SourceExample Setups Answering MachinesAttendant with Routes and Secondary Destinations Attendant with Routes and Secondary DestinationsAttendant System ProgrammingAttendant Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level AttendantsAnnouncements Attendant a None 2nd-level AttendantsCall Answering Mode N o u n c e m e n t Attendant BAttendant Programming Installing the Attendant Programming GuidelinesTesting for Proper Operation System Programming for Attendant OperationImportant Safety Instructions Additional Safety Instructions for Installation PersonnelFront Panel Hardware RequirementsAttendant Unit TalkingInstalling the Attendant Back PanelAttendant Power Phone Mounting Cord Cord Bracket Using the Programming Charts Programming GuidelinesIntroduction Change this See If you want to Setting Commonly Changed SettingsClock To adjust clock for Daylight Saving TimeAttendant Programming Business DaysBusiness Hours Reallocating Announcement LengthsRecording Announcements Answer Delay Day Answer Delay NightRoutes Security Code Automatic Tries to Route 0 DayAutomatic Tries to Route 0 Night To change the security codeAttendant Extensions Call Answering ModeSystem Programming for Attendant Operation Attendant Line AssignmentsTransfer Return Rings Night Service GroupTransfer Return Extensions Ensuring Attendant Extensions Are Not in the Calling GroupTesting Basic Operation Testing Secondary DestinationsPlanning Form Answer Delay Call Answering ModeAttendant in Night Service Group Attendant ExtensionNight Standard Announcement If Your Announcement Is DifferentDay TransferSystem Programming Business ScheduleAnnouncements Power Failure National Service Assistance Center Helpline 1 800Out-of-Service Codes Number Solution Blinks ProblemTable B-1 Out-of-Service Codes Invalid Extensions and Routes Attendant Disconnects Callers After They Select Routes Caller Hears Initial Announcement More Than OnceBattery DimensionsWeight SystemOperation Power FailureVisual Indicators Telephone LineIndex Index IN-IIN-2 Index Comcode 106 449 AT&T