AT&T 518-455-710 manual Attendant Programming, Clock, Business Days

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[ ] [ 7 ] [ 4 ]
the digit representing the day of the week ( 1–7) [ 3 ]

Attendant Programming

Instructions 1 .

2 .

3 .

Enter Attendant Programming mode

A.Dial the Attendant.

If on site, dial the Attendant extension using your phone’s handset. If off site, dial a tele- phone number that is answered by the Attendant.

B.Wait for an answer.

If you do not enter a security code within four seconds, the Attendant will transfer you to Route 0. If no announcements have been recorded, a single beep sounds to indicate that you need to record announcements.

C.Dial the Security Code: [ ] [ 7 ] [ 8 ] [ 9 ] [ # ]. (7 8 9 is the default security code; if you have changed it, enter the appropriate code here.)

A two-beep confirmation code sounds.

Follow the boxed instructions for the setting(s) you want to change.

Atwo-beep confirmation tone follows correctly entered codes. A three-beep error tone follows incorrectly entered codes. If you make a mistake entering a command, press [ ] to start entering the command again.

When the programming session is finished, dial [ ] [ # ] to exit programming mode followed by [ # ] to terminate the call, or just hang up.

Clock

Sets the current date and time.

DIAL

[ ] [ 7 ] [ 1 ]

 

DIAL

one digit for current day of week:

 

1=Sunday

5=Thursday

 

2=Monday

6=Friday

 

3=Tuesday

7=Saturday

 

4= Wednesday

DIAL

two digits for current month:

 

01=January

07=July

 

02=February

08=August

 

03=March

09=September

 

04=April

10=October

 

05=May

11=November

 

06=June

12=December

DIAL

two digits for current date (01–31)

DIAL

two digits for current year (00–99)

DIAL

four digits for current time in 24-hour military

 

notation: from 0000 for 12 midnight to 2359 for

 

11:59 PM.

 

 

Examples:

9:00 AM = 0900

 

 

5:00 PM = 1700

DIAL

[ # ]

 

To adjust clock for Daylight Saving Time:

DIAL

[ ] [ 7 ] [ 2

]

DIAL

[ 1

] or [ 2

]

 

[ 1

] to add one hour (normally in spring to start

 

 

Daylight Saving Time)

[ 2 ] to subtract one hour (normally in fall to end Daylight Saving Time)

Business Days

Defines each day of the week as normally open or closed, so caller hears the appropriate announcement. Factory setting is open Monday-Friday, closed Saturday and

Sunday. Use this procedure to change the setting for any

day that differs from the factory setting.

DIAL

 

 

 

 

[ ] [ 7 ] [ 4 ]

 

 

 

 

 

DIAL

one digit for a day of the week:

 

1=Sunday

5=Thursday

 

2=Monday

6=Friday

 

3= Tuesday

7=Saturday

 

4= Wednesday

 

 

DIAL

[ 1 ] or [ 2 ]

 

 

 

[ 1 ] if business is normally open that day

 

(Day announcement will play during

 

business hours; Night announcement will

 

play after hours)

 

[ 2 ] if business is normally closed that day

 

(Night announcement will play all day)

REPEAT

each step for remaining days

 

 

To temporarily change business schedule:

When your business will be closed on a day normally open, such as for a holiday, follow these steps up to 6 days before the closing:

DIAL

DIAL

DIAL

The Attendant will automatically resume your normal schedule at midnight

For extended closing (7 days or more), immediately before the closing, follow the steps for Business Days (above)

and program all days as closed. When you return, reprogram Business Days again for the normal schedule.

2-6Installation and Programming

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Contents Partner Plus Copyright 1991 AT&T All Rights Reserved Issue April WarrantyHow To Comment on This Guide Ordering InformationContents Determining the Call Answering Mode OverviewOverview How the Attendant Answers and Transfers Calls An ExampleCaller Dials a Two-Digit Extension Number Setup Decisions An Introduction Answering an Attendant-Transferred CallDetermining the Call Answering Mode Immediate Call Answering ModeBackup Call Answering Mode Determining the Number of Attendants RequiredDetermining Lines the Attendant Will Answer Determining the Route PlanExample Route Plan ABC Supermarket Day G h tFactory Settings for Attendant Announcement Times Type Factory Description Announcement SettingAllocating Time for Announcements Music-on-Hold SourceExample Setups Answering MachinesAttendant with Routes and Secondary Destinations Attendant with Routes and Secondary DestinationsProgramming Attendant SystemAttendant Attendant Used with Answering Machine Attendant System First- and Second-Level Attendants First- and Second-Level AttendantsAnnouncements Attendant a None 2nd-level AttendantsCall Answering Mode N o u n c e m e n t Attendant BInstalling the Attendant Programming Guidelines Testing for Proper OperationAttendant Programming System Programming for Attendant OperationImportant Safety Instructions Additional Safety Instructions for Installation PersonnelHardware Requirements Attendant UnitFront Panel TalkingInstalling the Attendant Back PanelAttendant Power Phone Mounting Cord Cord Bracket Programming Guidelines Using the Programming ChartsIntroduction Change this See If you want to Setting Commonly Changed SettingsTo adjust clock for Daylight Saving Time Attendant ProgrammingClock Business DaysReallocating Announcement Lengths Business HoursRecording Announcements Answer Delay Night Answer Delay DayRoutes Automatic Tries to Route 0 Day Automatic Tries to Route 0 NightSecurity Code To change the security codeCall Answering Mode System Programming for Attendant OperationAttendant Extensions Attendant Line AssignmentsNight Service Group Transfer Return ExtensionsTransfer Return Rings Ensuring Attendant Extensions Are Not in the Calling GroupTesting Basic Operation Testing Secondary DestinationsPlanning Form Call Answering Mode Attendant in Night Service GroupAnswer Delay Attendant ExtensionStandard Announcement If Your Announcement Is Different DayNight TransferSystem Programming Business ScheduleAnnouncements Power Failure National Service Assistance Center Helpline 1 800Number Solution Blinks Problem Out-of-Service CodesTable B-1 Out-of-Service Codes Invalid Extensions and Routes Attendant Disconnects Callers After They Select Routes Caller Hears Initial Announcement More Than OnceDimensions WeightBattery SystemPower Failure Visual IndicatorsOperation Telephone LineIndex Index IN-IIN-2 Index Comcode 106 449 AT&T