AT&T 518-455-710 System Programming for Attendant Operation, Attendant Extensions, Music on Hold

[ # ] [ 6 ] [ 0 ] [ 2 ] [ 1 ] or [ 2 ]

[ 1 ] = Active (the factory setting), or [ 2 ] = Not Active

[ # ] [ 3 ] [ 0 ] [ 1 ]

number of the extension (11–33) on which Attendant is installed

number of the line (1–8) to be answered by Attendant

[ 1 ] or [ 2 ]

[ 1 ] = assign the line to the Attendant so the Attendant answers it, or

[ 2 ] = unassign the line so the Attendant does not answer it

for each line

for each Attendant

[ # ] [ 6 ] [ 0 ] [ 7 ]

Attendant extension (11–33)

Do not assign to extension 10, 16, 22, or 28

[ 1 ] or[ 2 ]

[ 1 ] = assign the extension as an Attendant extension, or

[ 2 ] = unassign the extension all steps for each Attendant

System Programming for Attendant Operation

Instructions 1. At extension 10, place programming overlay on MLS-34D or MLS-12D phone.

2.Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] to enter System Programming mode.

3.Follow boxed instructions for the setting(s) you want to change.

When setting up the Attendant for the first time, start with the Attendant Extensions procedure and continue with the procedures in the order in which they are presented. (After you follow the instruc- tions in a box, you will be in System Programming mode and can perform another procedure.)

4.When programming session is finished, press [ Feature ] [ 0 ] [ 0 ] to exit program mode.

NOTE:

The page numbers next to the names of programming procedures indicate the pages in this book where setup decisions related to the procedure are described.

Attendant Extensions (page 1-6)

Identifies the extensions to which the Attendant is con- nected.

DIAL

DIAL

DIAL

REPEAT

Attendant Line Assignments (page 1-6)

Identifies the lines the Attendant will answer.

DIAL

DIAL

DIAL

DIAL

REPEAT

REPEAT

Music on Hold (page 1-8)

Turns the Music-on-hold jack on the system processor module on or off.

DIAL

DIAL

Call Answering Mode (page 1-4)

Programs Attendant to answer in Immediate Call Answer- ing Mode (calls ring first at Attendant) or Backup Call Answering Mode (calls ring first at receptionist).

To program for Immediate Call Answering Mode:

For each line assigned to Attendant, set the Attendant’s extension to "Immediate Ring," the receptionist’s extension to "Delayed Ring," and other extensions that have the line to "No Ring." Repeat for each Attendant.

To program for Backup Call Answering Mode:

For each line assiqned to Attendant, set both the Attendant’s and the receptionist’s extensions to "Immedi- ate Ring" and other extensions that have the line to "No Ring." Finally, set the Attendant’s Answer Delay to the number of times the receptionist’s extension should ring before the Attendant picks up the call. (To program Answer Delay, see the instructions on page 2-8.)

PRESS	[ Central Tel Program ]
DIAL	Attendant’s extension number
	Display shows green lights next to each line
	assigned to Attendant extension
PRESS	each line button until display shows "Immediate
	Ring"
PRESS	[ Central Tel Program ]
DIAL	receptionist’s extension (usually 10)
PRESS	each line button until display shows "Delayed
	Ring" for Immediate Call Answering or "Immedi-
	ate Ring" for Backup Call Answering
PRESS	[ Central Tel Program ]
DIAL	another extension with lines to be answered by
	Attendant
PRESS	each line button until display shows "No Ring"
REPEAT	the last three steps for remaining extensions
PRESS	[ Central Tel Program ] [ System Program ]
REPEAT	all steps for each Attendant

2-10Installation and Programming